Need some help with Heatware! Got it, THANKS!

[Buz2b]

SUCESS!! Thanks!

I recently changed the email address on my Heatware account. That was about a week ago. Yes, I read the caveats that said that the account would have to be "re-activated". I believe it said something about a confirmation email to do this. Well, it has not happened and I am due some additional heat. I have sent at least three emails to them and have had absolutely no replies as yet. BTW, yes, I still have access to the "other" account that was listed and there have been no emails there. Actually what I did was change from my old yahoo account to my current "standard" account to make it easier for folks to get in touch if they needed.
What can I do?? Any help would be really appreciated. I didn't have a great deal of heat but 12 positives is 12 positives. Know what I mean?? I really don't want to start all over.

 

[FoBoT]

did you try pm'ing heat?

heat23 i think it is

 

[Buz2b]

Originally posted by: FoBoT
did you try pm'ing heat?

heat23 i think it is

No, I wasn't aware of that. But I will try this immediately. Thanks!!

 

[Buz2b]

Morning bump and still waiting to hear from Heatware and/or heat23. Anyone else with an idea??

 

[MainFramed]

i had a problem with heatware once, pmed heat23 and within a few hours it was fixed.

 

[Descartes]

I've had the same problem w/ emails. I haven't had my account activated since I tried a few weeks back. Several emails proved unsuccessful...

 

[tontod]

I had a similar problem. Did you send email to support@heatware.com? I did that, and my account was fixed with the new email address.

 

[Buz2b]

To date I have sent three emails to support@heatware.com and a PM to heat23. No help so far. No answers at all. :frown:

EDIT:Let's make that 4 emails and two PM's. I have also twice selected the option of having my "account information" sent to my email, to see if that contained anything. So far, nothing has showed on either account. Very Frustrating.

 

[Tominator]

Patience please....

 

[Buz2b]

Originally posted by: Tominator
Patience please....

I am trying but I also have two people waiting to give and recieve heat.

 

[Buz2b]

Success!! Thanks for the help and suggestions. Just got an email and a PM from heat23. All is well and "activated" again!