Need some help please

Heller

Diamond Member
Jul 10, 2006
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So im trying to upgrade my sisters laptop(presario c500) from 2x512 to 2x1gb ddr2 sodimm.

Im going from brand adata to samsaung chips.

Installed, popped in fine, bios shows memory, memory test shows memory is fine, but it will not boot into vista.

It will boot into safe mode just fine, just not vista.

When it loads into vista, It usually gets as far as into where have to log in, then t gives me checkered boxes or lines (usually what you get when your dimms are loose etc)

I've tryed using the dimms on my laptop and it works just fine.

what the hell am i doing wrong?

I've exhausted all ideas and now im running a harddrive check (only thing i could think of left to do)


:(
 

n7

Elite Member
Jan 4, 2004
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Memory test shows memory test is fine?

What memory test?

If not Memtest86+ 1.70, then you've most certainly not exhausted ideas.

 

Heller

Diamond Member
Jul 10, 2006
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Originally posted by: n7
Memory test shows memory test is fine?

What memory test?

If not Memtest86+ 1.70, then you've most certainly not exhausted ideas.

I used the memory test that came with my windows vista upgrade dvd.

I could not open memtest's exe in safe mode, and i could not figure out how to download (which version) and load it and boot it up on a usb stick

 

Mondoman

Senior member
Jan 4, 2008
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Download this: http://www.memtest.org/downloa...emtest86+-1.70.iso.zip
Then, unzip it and you'll have a .iso file, which is a CD image file. Use that image file to burn a CD, and you'll have a bootable CD that will run memtest86+ V1.70 upon booting. Note: do *not* copy the .iso file *onto* a CD -- the .iso specifies the structure of the CD, so you normally "open" the .iso file as if it were a project in your CD-burning software.
 

Heller

Diamond Member
Jul 10, 2006
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can i burn it on a dvd? i don't have any blank cds in the house atm...

 

Heller

Diamond Member
Jul 10, 2006
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Well, i called up HP, and after being on hold for 20203i23 minutes, they finally told me to do a hard reset, did that and now everything is working fine.


pheww, what a relief of my back.