need some help figuring out this laptop model number

rudeguy

Lifer
Dec 27, 2001
47,351
14
61
one of my friends at work has a laptop that is BSOD'ing her. She couldn't restore from the recovery partition, so chances are she fried another HD (she did this same thing 2 years ago).

I had her take a pic of the model number of the lappy so I could order a recovery disc and see what I'm dealing with. The model number on the pic is "pcg-71312l". Its a Sony, so that makes sense. The problem is that model number doesn't pull up on their website and even Google fails.

So question 1: Is there a place I can order the Sony Windows 7 recovery disc online? 2: Why can't I find that model number? Does Sony use different model numbers for different stores?


Thanks guys
 

rudeguy

Lifer
Dec 27, 2001
47,351
14
61
Who let you out of ATOT? What are you doing posting helpful replies? :colbert:

its really not helpful when the link does nothing to help me. I'm not looking for a review, I'm looking for help getting the restore disc *or* figuring out the model number so I can order it online.
 

Meaker10

Senior member
Apr 2, 2002
370
0
0
The question is, if she did this 2 years ago why is she not backing up her data now if we are running into snarky comments territory.
 

rudeguy

Lifer
Dec 27, 2001
47,351
14
61
The question is, if she did this 2 years ago why is she not backing up her data now if we are running into snarky comments territory.

Because she is ditzy. She's cool though.

Sony finally replied for my email, so I'm all set
 

serpretetsky

Senior member
Jan 7, 2012
642
26
101
sony's have another model number usually in small letters somewhere around the main screen.
It typically starts with "vgn" see if you can find that one instead and try it.

edit: it might also start with "vpc"
 
Last edited:

T_Yamamoto

Lifer
Jul 6, 2011
15,007
795
126
its really not helpful when the link does nothing to help me. I'm not looking for a review, I'm looking for help getting the restore disc *or* figuring out the model number so I can order it online.

Model number.

*looks at op, sees model number*

Not sure what else I'm looking for.
 

Sportin

Junior Member
Oct 3, 2012
5
1
0
My bad....I see that you found the model. Look in disk management.... Is there a recovery partition?