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need help

R

RotKT

Senior member
OS: XP Pro SP2
after upgrading win media players to ver. 11, my comp. just cant play mp3s, dvds, avis, ... anymore; and i cant go to windows/microsoft update page anymore.

"The website has encountered a problem and cannot display the page you are trying to view. Take the following steps to try solving the problem:
Refresh the page.
In Internet Explorer, delete your Temporary Internet Files by going to the Tools menu and clicking Internet Options.
Close and then re-open Internet Explorer.

Internet Explorer (Add-ons Disabled) mode only prevents the use of ActiveX controls, including those used by the Microsoft Update website. To get updates using this browser mode, you need to turn on Automatic Updates on your computer or visit the Windows Update website. "

i cant even go to internet option anymore
"this operation has been cancelled due to restrictions in effect on this cvomputer. please contact your system administrator"

windvd got crashed.

win media player says that the problem is my sound device but the sound card seems to be working fine.

thanks for helping
 
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