Need Help with very random reboots

BlueD0T

Member
Sep 11, 2004
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Im getting very random reboots after upgrading my system. Right after I upgraded I did a fresh install with no problems. Installed drivers with no problems (all drivers where the same other than mobo dirvers). Then I installed my games with no problems. Doom3 started playing fine but after 10 or 20 min my system just rebooted. No BSOD and nothing in Event viewer and no error msg. At first I thought my GFX card might be going bad but then once while I was surfing the net I rebooted, and once while I was running a virus scan. It seems to reboot a lot more often when my system is working hard. But some times I can play doom3 for hours and hours with no problems. I have run memtest86 with no problems (sense this is the only diag I know how to run).

My system does not get to hot. The CPU temp maxes out at 47C when playing a game. Also when the system reboots the case and PSU never stop spinning.

HERE are the specs ----
PSU: Channel Well Tech; CWT-375ATX12; 375W Max;
+3.3 - 28A
+5 -35A
+12 - 17A
-12 ? 1.0A
-5 ? 1.0A
+5SB ? 3.0A
Peak output - 200W

I had:
AMD 2600+ (running at 1800+ FSB100)
Gigabyte 7DXR (does not support FSB133; and only AGP 2X)
ATI 9700PRO
SB LIVE 5.1 PCI
2x 256 PC 2100 ECC
2x 7200rmp 20GB PATA HDD?s
DVD-ROM
DVD-RW
X4 case fans /w fan controller

I added:
Chaintech "SKT600" KT600 (CPU rans normal now.)
7200rmp 80GB SATA HDD

In thinking it was the PSU, so I unplugged both DVD drives and a HDD. And with 3 less drives it still reboots. I have also checked for loose connections and all the cables are in good. Everything checks out in device manager.

So my question is what could be the cause of this? What is most likely causing this. And how can I test to be sure. Also are there any programs that can monitor my power supply or usage and a can make sure that?s not it. If its not the PSU im going to send my mobo back to newegg and get a new one.

Any advice or links to some kinda test I can run on my system would be great.
 

DetroitSportsFan

Senior member
Oct 19, 2004
374
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First off, your mobo may have a software monitoring tool where you can monitor them from within windows. If not, there is always Motherboard monitor (MBM5).... its freeware and you should have no problem googling it up.

You already took the first step by checking in event viewer. Usually if its driver related .... more specifically, video driver related, you'll get some reference to a mini-dump error. It wouldn't hurt to check your ram with memtest and monitor your voltage/temp readings with MBM5 .... although my instincts at this point say your PSU isn't up to snuff.



 

blindtothagame

Senior member
Feb 8, 2003
348
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we had the same problem with a couple of pc's at school, they worked fine until we loaded the audio driver that cause the machine to reboot.
I would re-install O/S and load the drivers 1 by 1 until ou find out which one is cause the problems...
 

BlueD0T

Member
Sep 11, 2004
49
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I would think if it was a driver i would get getting some kind of error msg or BSOD.

I think in just going to send up getting a new PSU and hope im not just wasting money :)

what do you all thing about Fortron 400W Power Supply For Intel P4 and AMD XP CPU, Model "FSP400-60PFN RET"

Type: ATX
Maximum Power: 400W
PFC: Active
Power Good Signal: 100-500ms
Hold-up Time: 17ms min.
Efficiency: Min 65%,Typical 70% (at full load)
Over Voltage Protection: +5V ; +3.3V ; +12V
Overload Protection: Not specified
Input Voltage: 100-240 VAC Full Range
Input Frequency Range: 47Hz-63Hz
Input Current: 5A
Output: +3.3V@28A;+5V@40A;-5V@0.3A;+12V@15A;-12V@0.8A;+5VSB@2A
MTBF: 100,000 hrs. @ 25ºC
Approvals: UL,CSA,VDE,Nemko,CE,FCC

this should be enuf to run what i got plus 1GB of mem and another HDD when i get around to upgrading that other stuff???
 

DetroitSportsFan

Senior member
Oct 19, 2004
374
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0
I re-read your first post .... if I'm reading it correctly, you're running 3 hard drives, your ATI card, 2 optical drives, and your Sound Blaster live .... all on a 375 watt power supply with only 17 amps available on your 12 volt rail. Run the monitoring software that came with your board .... or MBM5 .... take several voltage readings with the system idle and under load. Post those results in your next post. I'm thinking your 12 volt rail and your vCORE will show your PSU isn't up to the task .... but I want to see your readings before I say for sure. This is a common cause for the problems you're having.



Edit: I'm thinking your 12 volt rail would need more than 22 amps. The PSU you're thinking of has a lower 12 volt rail value than the one you've already got. Hold off until we see your voltage readings.







 

fLum0x

Golden Member
Jun 4, 2004
1,660
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not to insult, but you did uncheck the restart on bluescreen checkbox right? because i used to have this problem and i didnt even see the bluescreen. and if that is the case, it could be a heating problem
 

amdskip

Lifer
Jan 6, 2001
22,530
13
81
IMHO, your power supply is undersized for what you are running. It probably is not defective but you simply do not have a large enough quality power supply.
 

BlueD0T

Member
Sep 11, 2004
49
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I tried MBM5 but it does not work with my mobo. And VIA and chaintech don?t have anything on the disks or on the websites that monitor the hardware. I also did some Google searches looking for voltage monitoring software and tried a few but none of the work either. Maybe couse the chipset I have is kinda new and not very popular. Any ideas on other voltage monitoring software?

not to insult, but you did uncheck the restart on bluescreen checkbox right? because I used to have this problem and I didnt even see the bluescreen. and if that is the case, it could be a heating problem

no the restart on BSOD thing is not checked and I would believe even if it was it would be showing up in event viewer.

so you say the Fortron 400W would be worse than my CWT-375? what about the Thermaltake W0014 Silent Purepower 480W? would that be good? I have a friend that has one of these on his AMD64 3500+ system and he likes it, but it?s really loud.
 

BlueD0T

Member
Sep 11, 2004
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and the funny thing is i played Halo all day long today and it did not reboot once but when I run EQ2 startup disk it will reboot every time when I make the camera angles move fast.
 

earth4x

Member
Nov 5, 2004
53
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Its weird.... i have the exact same problem but different components... i format twice and still have the same problem
 

BlueD0T

Member
Sep 11, 2004
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what parts do you have? what games are you playing? maybe we have something that is the same.
 

earth4x

Member
Nov 5, 2004
53
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I'm running an MSI 865PE NEo2 Platinum edition running on an intel p4 3ghz 1mb of cache and an ATI Radeon 9600XT (running omega drivers) (tried catalyst and still the same problem)
 

DetroitSportsFan

Senior member
Oct 19, 2004
374
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0
Originally posted by: amdskip
IMHO, your power supply is undersized for what you are running. It probably is not defective but you simply do not have a large enough quality power supply.


Exactly what I said in my post (using more words) .... lets see your voltage readings. With those we can be sure.
 

BlueD0T

Member
Sep 11, 2004
49
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I replaced my PSU with Thermaltake W0013 Silent Purepower 480W that has 550W MAX. and having the same problem. i also reset my biso to fail safe defalts and reinstalled my video card drivers. and ideas?
 

earth4x

Member
Nov 5, 2004
53
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Well i did some research and I found somebody that has the same problem has we do on MSI's support forum which is weird... Althought i don't think it's a ram issue i will go to a computer store tomorrow and see if i can put a new stick in it and try it just in case... but the guy on the forum said he already RMA'ed the board and it didn't change anything which is DArn WEIRD imho...

ima get back to you like tomorrow
 

Gioron

Member
Jul 22, 2004
73
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Originally posted by: earth4x
+12 = 1.55V
-12 : 162.89V

Err... thats your problem right there. 1.55V on the 12V rail is not a good thing, and are you sure you don't smell smoke from the 162.89V rail?

Ok, ok, so its obvious you mistyped it. Care to correct it?
 

gutharius

Golden Member
May 26, 2004
1,965
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try creating a test user account in windows and seeing if the problems persist. I have seen this issue with a corruption of the user.