Need help with subscription to anandtech.com

[NoLegs]

I do not know where to post this question so here goes.

I renewed my subscription 3 days before expiration date. I renewed on 4/03 for one year and received a confirmation email from ibill.com. My expiration date was 4/06 but my subscription fails after the renewal. I sent an email on 4/06 to subscriber@anandtech.com but have not received a reply. This morning I sent another email without a reply. Does anyone know if subscriber@anandtech.com is on vacation? Does anyone know someone else to email concerning this issue? Thanks!

Regards,

NoLegs

 

[NewSc2]

this goes in the forum "Forum Issues"

 

[Zim Hosein]

Originally posted by: NewSc2
this goes in the forum "Forum Issues"

NewSc2, not according to the header in Forum Issues 🙂

If you are having problems with your subscription to AnandTech Forums, email subscriber@anandtech.com. Please do not post messages here in the forums as they are not monitored by the AnandTech staff.

Thank you

As for wether or not anyone is currently answering e-mails sent to subscriber@anandtech.com, I'm in a similar situation as you, no one answers my e-mails either 🙁

 

[Smolek]

If you emailed subcriber@anandtech.com, they should be getting back to you soon.

 

[Zim Hosein]

Originally posted by: Smolek
If you emailed subcriber@anandtech.com, they should be getting back to you soon.

I hope so Smolek, it's been over 20 hours since I sent my first e-mail 🙁

 

[Zim Hosein]

NoLegs, has your issue been resolved?

 

[NoLegs]

Zim Hosein,

The issue has not been resolved. Emails are not answered by subscription service. It has been seven days and my subscription has not been activated. I called the phone number for the web page whois but the phone number belongs to someone other than anandtech.com. I will give it until Monday before I request my money back from ibill.com. Have you received any contact from subscription services?

Regards,

NoLegs

 

[murphy55d]

Doesn't Anand personally handle the subscription issues?