Need help with printer spool problem

Energenie

Member
May 3, 2001
86
0
0
Trying to print out my taxes and I keep getting this error:

SPOOL32 caused a general protection fault
in module HPH9XDR0.DRV at 0001:00005212.
Registers:
EAX=19cf0000 CS=19cf EIP=00005212 EFLGS=00000246
EBX=00000000 SS=1927 ESP=00008136 EBP=00008138
ECX=00000000 DS=32f7 ESI=00000000 FS=0000
EDX=0000f23e ES=0000 EDI=0000f23e GS=0000
Bytes at CS:EIP:
26 c6 00 00 5e c9 ca 0a 00 00 55 8b ec 57 56 8b
Stack dump:
81508162 19cf5282 1a0ff23e 19278162 00020000 f23eed8f 8372d7b2 19cfd7b9 1a0ff23e 19278162 8ce68dea 16150e00 82380177 015f2737 00080f71 00000010

It's a HP P1000 printer that I'm using across a Network, I have tried to reinstall the printer but it won't print the test page, any ideas??
 

GregANDTCH

Golden Member
Dec 10, 2000
1,370
0
76
HP Page

This lists different software,
but maybe the solution will fix your problem too.
Is the printer on a print server, another client, the server, or it's own network card?
 

Woodie

Platinum Member
Mar 27, 2001
2,747
0
0
Try updating the printer drivers on the print server...you don't mention what OS's are involved, and that can make a difference, particulary if you're mixing NT and Win9x families.