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Need help with CD-Writer Plus Drive

theduc

Member
I have an HP Pavilion 8595C. I has a DVD drive and CD-R drive. Recently, I added more RAM from 128 to 256 and then to 384. I unpluged some cables to make room for the installation. After that I rewired it back and now the computer doesn't recognized the CD-R anymore.

Before ---------- After

Drive m --------- Drive m
DVD ------------- DVD

Drive n --------- Drive d
CD-R ------------ CD

It reset the drive letter n to d, and made the drive a CD-Rom read only. Any idea?



😕
 
Yes, I have. It came up with the message "no supported CD-R/CD-RW drive". I can used it to play CDs but I can't burn them.
 
Maybe if you uninstalled the software for the drive,
and then reinstalled it?!?!?!?!
Why don't you go into safe mode and remove all the
CD-drives under device manager.
Maybe one of the extra ones is messing it up.
What does it have listed for it under Device Manager anyway?
 
Thanks for all your help so far.

I don't have the software, it came installed unless I want to run the recovery CD which I don't.

It's listed under Device Manager as KDE-CD R/R 4x4x24, Device Type CD-ROM, Manufacturer (Standard CD-ROM device), Hardware Version Not available.

One clarification, I have 2 drives, one DVD (drive m) and one CD-R (drive n). The thing really gets me is after I added on more RAM, the computer automatically set CD-R (drive n) to read-only CD ROM (drive d).
 
Hey theduc,
read this page at HP:
HP selective recovery
Might help ?
Are you sure the drives are plugged back in the exact same way?
I noticed on a friends system that under Safe mode,
HP usually has ALL the cd-roms that they might actually
install listed under device manager. There can be a list of 6 or 8.
I guess it's where when you first start the computer,it doesn't
have to detect anything. They also have them with a Reserved drive letter.
So Windows re-detected your drive as something that wasn't in the list,
so it automatically assigned it the first available letter.
:frown:
Try this one too:
HP more troubleshooting
 
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