(Need Help) Toshiba Tecra A9 with graphics problems

[FrustratedGamer]

Ok so let me start off with im new to computers but am learning alot so would consider myself intermediate now haha. So as uve read i have a toshiba tecra A9 heres the specs:

Windows Vista Business 07'
SP2
Processor: Intel core 2 duo t7100 1.80GHz
2 Gigs of ram flat
64-bit

Now if you check the specs online it is suppost to have a nvidia quaddro graphics card..and so said the "vender" i bought it from ( aka hes a wannabe comp tech ). Nonetheless this is my dxdiag display spec:

---------------
Display Devices
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Card name: Mobile Intel(R) 965 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 965 Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_00021179&REV_03
Display Memory: 358 MB
Dedicated Memory: 0 MB
Shared Memory: 358 MB
Current Mode: 1280 x 800 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: igdumd64.dll
Driver Version: 7.14.0010.1437 (English)
DDI Version: 9Ex
BGRA Supported: Yes
Driver Attributes: Final Retail
Driver Date/Size: 2/11/2008 22:48:34, 4800000 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-6942-11CF-5477-0820A2C2CA35}

Now out of the gate im gunna let you know this isnt the first computer ive had from the wannabe vendor. i had a dell d600, an hp desktop and now this, furthermore, this isnt the first time ive seen this chipset family card.

So my questions are basically wahat in the bloody hell can i do here??
Is there a way to change back to the nvidia quaddro graphics?
if so is it as simple as installing the correct software for it?
If not what can i do (if anything) to change/upgrade my graphics at all.

Main reason im getting this problem or realizing its existence is due to a game a recently tried to install (civilization 5) and had an error with txt in game and found out my graphics was the problem.

Any help whatsoever would be ever so much appreciated. Thanks very much

Regards, A frustrated gamer

 

[waffleironhead]

You need to check the actual serial number for that model to see if it did include the quadro. The problem though is that even if your system did include the quadro, it was likely the nvs130m, which is well below the required graphics for civ5.

Did you try to install the quadro drivers?

 

[FrustratedGamer]

You need to check the actual serial number for that model to see if it did include the quadro. The problem though is that even if your system did include the quadro, it was likely the nvs130m, which is well below the required graphics for civ5.

Did you try to install the quadro drivers?

Thanks muc for the reply and honestly figured that about it not being above requirements. Thanks much. As for the software for nvidia, no i havent. im not the person to just do it im awful nervous of making the problem worse than better. but should i give it a try n see how it goes?, just dont want to attempt to change, it go aray n end up with no graphics at all, so i guess im asking if i do install it, and it doesnt work, can i reinstall my graphics driver im currently using without any special software or anything?. thanks again

 

[waffleironhead]

What is your exact model number? I can help you track down the drivers if you want, or you could head to support.toshiba.com and do a little looking yourself.

 

[FrustratedGamer]

What is your exact model number? I can help you track down the drivers if you want, or you could head to support.toshiba.com and do a little looking yourself.

I would love the help but honestly dont know what i would be looking for so if you could it would be greatly greatly appreciated. Model number is: PTS52C-MH109C

Thanks very much again. its not often i get any help, just frowned upon haha. also anything else u need info wise please feel free to ask.

 

[ViRGE]

I would love the help but honestly dont know what i would be looking for so if you could it would be greatly greatly appreciated. Model number is: PTS52C-MH109C

Everything I can find on that model says that it doesn't include a Quadro card at all.

 

[waffleironhead]

After a bit of looking , I'm going to agree with ViRGE here. The particular model of A9 you have is using the intel gma graphics. So it looks like the person you bought it off of was mistaken.

 

[FrustratedGamer]

Everything I can find on that model says that it doesn't include a Quadro card at all.

Thanks very much for the info.

After a bit of looking , I'm going to agree with ViRGE here. The particular model of A9 you have is using the intel gma graphics. So it looks like the person you bought it off of was mistaken.

And thanks for you continued help with this problem my friend. One more question before i go toss this laptop through the vendors window, any way to upgrade from the standard intel graphics?
Again overly appreciative guys. Thanks

 

[waffleironhead]

It's not really possible to just slap something in there. The only possibility would be to swap out the motherboard, basically not really worth the cost/hassle.
In dealing with the seller, please remember calm words usually work best. Show him your findings regarding the intel gma graphics.