Need help, this has me stumped

[Cook1]

Posting a link to a thread I started on TechIMO so you all can read up on what was suggested and such.

This thing really does have me confused.

Link

 

[Fern]

Still looks like a driver issue to me. Maybe reinstalling, but using Driver Cleaner this time would help? Justa thought

 

[Cook1]

Been reading around, and in my process running I have CTHelper.exe, I try to end the process but everytime I try I get that constant beeping from my speakers and it doesn't end. Maybe this could be the source of my troubles, anyone know how to remove it?

Think that could be it?

What kind of driver cleaner ultilities are out there that are decent?

 

[Fardringle]

Boot into Safe Mode and uninstall the drivers from there.

 

[earthman]

Assuming there is no mechanical issue, you may have a corrupt Windows component, which may mean you have to reinstall Windows.....;-(

 

[Fern]

Originally posted by: Cook1

What kind of driver cleaner ultilities are out there that are decent?

Get Driver Cleaner HERE

 

[Cook1]

Originally posted by: earthman
Assuming there is no mechanical issue, you may have a corrupt Windows component, which may mean you have to reinstall Windows.....;-(

I'm leaning towards this, cleaned out all old drivers with Tweak XP, still can't get sound to play.

Good thing I put my MP3s on a seperate partition!

 

[Paperlantern]

CTHelper.exe is installed with creative labs devices, it kinda helps 3rd party developers make plugins and such that are used on the hardware, its NOT essential and you SHOULD be able to end it, unless its being started as a service, you can try opening msconfig on the run line, and remove any instances of it from the startup tab, hoping without it there your issues will be gone, if it refuses to go away with just taking the check out of that entry, there is another way, if its a service, but it involves messing with the registry, try the ms config thing and post back and we'll take it from there

 

[Cook1]

Ok, so I did a fresh install of Windows, figured if it was a software issue this would clear it...no go.

Everything else is working just fine and dandy, just no sound, at all, from onboard sound or sound card, from speakers and two different sets of headphones that I know are in working order.

Any other ideas???

 

[daniel49]

Originally posted by: Paperlantern
CTHelper.exe is installed with creative labs devices, it kinda helps 3rd party developers make plugins and such that are used on the hardware, its NOT essential and you SHOULD be able to end it, unless its being started as a service, you can try opening msconfig on the run line, and remove any instances of it from the startup tab, hoping without it there your issues will be gone, if it refuses to go away with just taking the check out of that entry, there is another way, if its a service, but it involves messing with the registry, try the ms config thing and post back and we'll take it from there

And it gets worse for cthelper, to date there is actually one application that uses it. win dvd player. just disable it with msconfig.

 

[Cook1]

Well it can't be that since I'm on a fresh install of Win XP.

Deleted the partition, created it, reformatted in ntfs (the long way), install of Win XP Pro...

So now is it possible for both my sound card and onboard sound to blow or for my onboard sound and PCI slots to blow?

 

[Paperlantern]

wow, went all the way... ok, well is either device showing up in device manager? if not is it enabled in CMOS/BIOS setup? if so, do either/both state working? if so is the sound just muted or turned down from some other master volume control hardware or software related? if not, are all drivers installed, motherboard chipset and all? ... sorry kind of thinking onto the page here

 

[Cook1]

Device manager sees both devices. Both have updated drivers. Motherboard chipset drivers are all installed and up to date. It's not muted

 

[Paperlantern]

make sure its set to PC Speaker, under the audio, sometimes ive seen it set to something stupid like laptop internal speaker on a desktop and have it keep it from working

 

[Cook1]

Yeap it is, been doing a few of those options to see if one of them would work.

 

[gimps]

have you tried resetting the ESCD data? Can't remember the exact name in the BIOS, but when enabled after POST it says "Updating ESCD Information" or something like that.. basically letting the BIOS re-configure IRQs and whatnot.. atleast I think that's what it does?
Anyway, it's recommended to do that when installing a new component that's causing errors..
It can't hurt to attempt, anyway.