Need help resolving a trade dispute **CLOSED FOR NOW, COME BACK FOR UPDATE IN A WEEK**

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C

cchen

Diamond Member
Oct 12, 1999
6,062
0
76
So, I bought an ipod from a seller here, here's the thread

http://forums.anandtech.com/messageview.cfm?catid=45&threadid=1057643&FTVAR_MSGDBTABLE=

In this thread, he states that the ipod is hardly used, in mint condition, with no scratches at all. "as new as can be," he says.

i get the ipod, and wtf, there are plenty of scratches all over the front and the back. there's no way this is in mint condition.

After asking him why there are scratches on the ipod, he says. " The
"scratches" can be removed using any polish.  They are mostly from fingerprints or as a result of being in a protective case. "

Yet, he claimed in his thread that there were NO scratches whatsoever.

And then he tries to direct to me some sites about removing the scratches:

"
Take a look at this site, it might help you:

http://www.brian-middleton.com/ipod/

http://www.ipoding.com/modules.php?op=modload&name=News&file=article&sid=1038

What we can do is you can say it 'broke' and have COMPUSA replace it or claim insurance on it via post office? "

What should I do?
 
R

rufruf44

Platinum Member
May 8, 2001
2,002
0
0

Taken from the other post:
I purchased the IPOD in January, and I barely used it. Its in MINT condition, absolutely no scratches, not even any marks on the sliver back.

He definitely spewing false information. If you decide to return it, he should refund you all the way. Trying to con CompUSA or Postal Services to take the blame for it is bordering a troll's action imo. One more to add to the DNT list.
 
AAjax

AAjax

Diamond Member
Feb 17, 2001
3,798
0
0
Make sure you leave apropriate heatware. Ask for a refund.
 
W

wyvrn

Lifer
Feb 15, 2000
10,074
0
0
Ask for refund. Quote his claim that it was mint condition, and point out that he obviously lied. If he balks, ruin his online trading reputation by posting a thread here (any anywhere else he does business) and by posting a negative at heatware. Not much else you can do.
 
C

cchen

Diamond Member
Oct 12, 1999
6,062
0
76
He says: "Well if you want you can return it and i will refund your MO."
I told him:

"If I were to return it to you, you'd have to pay me back:

the cost of shipping it back to you - 7.10
price of the ipod - 170
cost of shipping to mo to you - 4.30
cost of the mo - $1 "

He responds:

"You get your MO back thats it.  You could of looked at the pictures that I offered to anyone on request.  You did not ask for it.  I
gave you what I believed as a IPOD in great condition.  I have tried to be honest with you and work with you in this matter.  I can
just ignore all your messages and take your money.  But I am not that kind of person.  The IPOD works, in great conditon and comes
with everything that should come with it.  I will not pay for your shipping nor refund you your shipping.  This is my final offer."

Ok, so now he's threatening ME. I believe he owes me for the cost of shipping it back to him, the cost of shipping the mo to him, and the cost of the mo...


More advice is needed..... should I enlist the help of the troll hunters?



 
W

wyvrn

Lifer
Feb 15, 2000
10,074
0
0
Take the money order and forget the shipping. If you push it, it is likely you get nothing back. Make sure he mails the mo back to you first, though. After you get the mo, mail the ipod back to him, then leave a negative at heatware and post in his sale thread that the ipod is not in mint condition and that traders should be wary of dealing with him. He loses more in the long run that way.

Is the screen so scratched as to be unreadable? If it is then yes go the fraud route.
 
J

Jzero

Lifer
Oct 10, 1999
18,834
1
0
Send his recommendation that you commit mail fraud to the Postal Inspection Service, that oughtta make for a fun evening :)
 
rudeguy

rudeguy

Lifer
Dec 27, 2001
47,351
14
61
Originally posted by: Jzero
Send his recommendation that you commit mail fraud to the Postal Inspection Service, that oughtta make for a fun evening :)
Click to expand...

LOL....I second this idea
 
RossMAN

RossMAN

Grand Nagus
Feb 24, 2000
79,057
446
136
Invite the other party MaDDinGO into this thread for his side of the story, hopefully it won't turn into a flamefest though.
 
W

Wduaqnug

Diamond Member
Mar 8, 2002
3,249
0
0
dont buy used stuff. I buy used stuff only if it dirt cheap and i expect it to be in bad condition. buy new or refurbished from reputable stores
 
C

cchen

Diamond Member
Oct 12, 1999
6,062
0
76
Ok how bout this:

I give him three options.

Option #1: I enlist the help of the troll hunters to contact the postal inspection service and report his fraud.
Option #2: I ask him to give me monetary compensation to buy the products necessary to get rid of the scratches
Option #3: full refund, based on my original terms

what do you think?
 
C

cchen

Diamond Member
Oct 12, 1999
6,062
0
76
Originally posted by: Wduaqnug
dont buy used stuff. I buy used stuff only if it dirt cheap and i expect it to be in bad condition. buy new or refurbished from reputable stores
Click to expand...

Did I ask for your opinion about buying used stuff? I've been trading here and other places for the past 5 years. Don't crap in my thread.
 
rudeguy

rudeguy

Lifer
Dec 27, 2001
47,351
14
61
Originally posted by: Wduaqnug
dont buy used stuff. I buy used stuff only if it dirt cheap and i expect it to be in bad condition. buy new or refurbished from reputable stores
Click to expand...

shouldnt you be playing hide the spunky or something?
 
J

Jzero

Lifer
Oct 10, 1999
18,834
1
0
Originally posted by: cchen
Originally posted by: Wduaqnug
dont buy used stuff. I buy used stuff only if it dirt cheap and i expect it to be in bad condition. buy new or refurbished from reputable stores
Click to expand...

Did I ask for your opinion about buying used stuff? I've been trading here and other places for the past 5 years. Don't crap in my thread.
Click to expand...

You'll have to forgive Wduaqnug. He's our "Special" poster :D
 
L

Lucky

Lifer
Nov 26, 2000
13,126
1
0
Originally posted by: cchen
Ok how bout this:

I give him three options.

Option #1: I enlist the help of the troll hunters to contact the postal inspection service and report his fraud.
Option #2: I ask him to give me monetary compensation to buy the products necessary to get rid of the scratches
Option #3: full refund, based on my original terms

what do you think?
Click to expand...

hearing just your side of the story and assuming everything so far is accurate, I think any of those three options are not only fair but generous.
 
L

Lucky

Lifer
Nov 26, 2000
13,126
1
0
You'll have to forgive Wduaqnug. He's our "Special" poster
Click to expand...

dont be too mean to him...i think he works for an anti-fraud website. He's a good guy in PM's! :D
 
W

Wduaqnug

Diamond Member
Mar 8, 2002
3,249
0
0
I think mint condition can mean different things, in sellers opinion it was and is in mint condition few minor scratches is mint condition, if product been used for some time, you can expect it
 
rudeguy

rudeguy

Lifer
Dec 27, 2001
47,351
14
61
MaDDinGO and I had a very rough trade a couple months back...I actually had to PM the mods to get a response from him....him ignoring messages sounds pretty familiar
 
J

Jzero

Lifer
Oct 10, 1999
18,834
1
0
Originally posted by: Wduaqnug
I think mint condition can mean different things, in sellers opinion it was and is in mint condition few minor scratches is mint condition, if product been used for some time, you can expect it
Click to expand...

Except he explicitly states:
I purchased the IPOD in January, and I barely used it. Its in MINT condition, absolutely no scratches, not even any marks on the sliver back. As new as can be.
Click to expand...
Which means ABSOLUTELY NO scratches. There's no allowance there for a few minor dings.
 
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