Need HELP Please!!!

[Nebakanezzar]

Hey all,

Im helping a friend build a new system and we ran into a snag.

heres the rig: Gigabyte GA-7DX DDR mobo, AMD 1gig(200) T-bird,128mb pc2100, IBM 30gb 75gxp, SB live!, Win ME.

Here is the problem: we are having a problem getting the ATA100 driver loaded (promise driver). ive tryed removing the hard drive drivers and rebooting, but the new hardware does not detect the ata 100. ive tryed manualy installing the promise driver, and it goes smoothly as if it was installed (even says it was installed) but there is no scsi device listed in the device manager.

shot a few emails out to the vender and to gigabyte, but there were LESS than no help...Gigabyte actualy blamed it on the ibm drive, ibm said there's nothing wrong...

anyone have any ideas?

thanx

 

[BrunoPuntzJones]

should a scsi device be listed?

 

[Nebakanezzar]

yeah, the ata100 is listed as a scsi device.

 

[BrunoPuntzJones]

but that's not a scsi hard drive is it?

 

[Pederv]

This is the built in controller? Is it enabled in the bios?

 

[bacillus]

<< yeah, the ata100 is listed as a scsi device >>


is this in device manager?
what driver do it say is loaded in properties?

 

[Nebakanezzar]

no, its not listed in device manager, thats the problem. it is suposed to be. anyone have any ideas?

 

[HawkeyeColt]

I find this really wierd. I have 2 GA-7DX mobos and no where on my board do I see a promise controller chip.No mention of a promise chip either in the users manual. Both boards are revision 3.0. In my system device manager there are no SCSI controllers. Both machines have IBM drives in them. Is this an Add-on card you're trying to install?

 

[Nebakanezzar]

Hey hawkeye,

you might be right, i looked at the Gigabyte website, and it says this board has &quot;UDMA ATA 100/66 bus master IDE ports on board&quot; but no mention of the promise controller. I wanna say i read in the manual it has the promise controller, guess ill have to go back and look again. if this board supports ata100 what controller is it using?

 

[BrunoPuntzJones]

shouldnt the 4n1 drivers cover just the basic ide stuff?

 

[HawkeyeColt]

Nebakanezzar,
Your board uses the via south bridge to control your ATA controller and as BrunoPuntzJones said you need to install the 4 in 1 drivers even though it's only going to install the drivers for your south bridge.Make sure you get that SCSI stuff out of your system device manager. Also make sure you install the miniport drivers. The drivers are on the cd that came with the motherboard. Hope this helps.

 

[BrunoPuntzJones]

you can find the 4.29 final release at www.viahardware.com. it's best to setup in the following order

OS install
4 in 1
direct x
video driver
other drivers
rebooting after each one. the recommended method if you were working on a formatted drive to begin with which i assume you are.