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Need help please

Zenoth

Zenoth

Diamond Member
Alright, so just a few minutes ago I decided to try out my Seagate HDD's 3GB/s capability. They both had the jumper installed and I never took the time to remove them, since I thought that 1.5GB/s seemed to be a fine configuration, even though my motherboard supported a 3GB/s configuration. And keep in mind that's for a regular SATA configuration, not for RAID.

With that said, I simply turned off my system, removed the jumper on both drives, powered my system back on, booted it, and it reached the Desktop fine without any errors. I proceeded to decive manager for a speed test, and it indicated me that the configuration was properly set at 3GB/s for both drives, and, indeed, according to the test it is noticeably faster (around 7MB/s faster on sustained rate and about 30MB/s faster for bursts speed).

But right after testing my drives and be content of the new speeds, I opened up WMP to listen to some music ... and there's no sounds at all anymore. That's the problem. Not only are the sounds absent, but my audio card isn't listed anymore on my device manager, namely my SoundBlaster X-Fi XtremeMusic. So, "no panic" I told myself, I grabbed my backed-up X-Fi drivers for XP (via the SB X-Fi Web Update 4), and started the installation process ...

And right before the drivers actually start to install a warning window pops up, telling me that: "The installation program could not detect a compatible product on your system. Verify if the product is properly installed before executing this installation program. The installation program will close.". But my sound card is installed, it was installed and properly working right before I decided to remove those HDD jumpers. And I never experienced anything like that before. I can't even figure out what could possibly be the link between removing jumpers of SATA Hard-Drives and losing all audio capabilities along with the OS itself not detecting the sound card at all anymore.

I need help, I don't know what to do, it never happened to me before.

Thanks for your time and suggestions
 
OK, so if you put the jumpers back on does the sound problem fix itself?

Are you running the latest motherboard BIOS?
 
I haven't tried to put the jumpers back on, they are so small ... I'll try it then. As for the BIOS version I am running the latest final version, namely 1009. All others are Beta versions, however one of them, 1303 to name it, mentions that it "improved compatibility with SATA devices" (nice coincidence indeed). I'll go try out the jumper thing first, to put them back on as it was before I removed them, and I'll come back to let you know what's the situation.
 
If replacing the jumpers does not restore access to the sound card, then I would suspect that you accidentally bumped the sound card slightly out of the PCI slot while pulling the jumpers off of the drives.
 
Alright, I've put back the jumpers in, at exactly the same place they were and guess what ? The sound came back, the audio card is detected properly and ... well, everything works just as it did. Now the big question is: How would removing HDD jumpers completely "cut" the sound card from the OS (or the BIOS) ?

I'm stumped.
 
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