Question Need help i think i have bad cpu or motherboard

Corduroy2739

Junior Member
Apr 13, 2025
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I’m facing some pretty strange issues with my PC, and it's a bit of a complex situation, so let me explain from the start. All of my troubles began after installing MSI Center to test the RGB lights. The next morning, when I powered on the PC, I noticed the fan RGB colors were flashing in random static colors. This was unexpected since I had uninstalled MSI Center the night before and switched to OpenRGB, setting the case fans and memory sticks to a solid white.

After this, I turned the PC back on, only to find it still cycling through static colors. I decided to clear the CMOS, but the problem persisted. Then, another issue cropped up: I couldn't run any of my four sticks of DDR4 at their rated speeds of 3600MHz or 3200MHz XMP. They were stuck at 2133MHz, regardless of the settings I tried in the BIOS. I adjusted the memory timings significantly and manually set it to 3200MHz. I even raised the system agent voltage to 1.250V and the memory to 1.5V with very loose timings, but nothing worked.

I then attempted to reflash the BIOS, even though it was already updated. I thought it might be corrupted due to several power outages from the freezing rain this week, which could have caused some issues. However, when I went into M-Flash, I didn't even have time to select the BIOS file before the system shut down and rebooted back into the BIOS. At this point, I suspected I might have one or two faulty RAM sticks or bad DIMM slots. I tested each stick in all four slots, and they all posted fine. I haven’t run Memtest yet, though.

To eliminate dirt or debris as a factor, I thoroughly cleaned the DIMM slots with a vacuum and then used 99% alcohol to clean them as well. After letting everything dry for about an hour, I reinserted all four memory sticks, but the same issues continued—no success in running the memory at normal XMP speeds, and the problems with M-Flash remained.

Interestingly, the PC loads into Windows without crashing, even when all four sticks are at 2133MHz, and it runs games fine. If I use just two sticks in slots 2 and 4, 3600MHz XMP is stable. So, I decided to order a used motherboard from eBay (MSI Edge Wifi) in hopes that it’s the root of the problem. There’s also a possibility of a degraded IMC (integrated memory controller) on the CPU or a corrupted BIOS.

I contacted Intel support, and even though my CPU is out of warranty, the support representative mentioned that he might make an exception and replace it for free, so fingers crossed. Lastly, I tested the PC with a different power supply (a Corsair 550W), but the issues persisted. I find it hard to believe that my main PSU, a Super Flower 850W Gold Leadex VII, which I purchased just a few months ago, could be faulty. I’ve already tested both power supplies with my PSU tester, and they passed.

I even pulled the motherboard out, thinking it might be grounding against the case. So, that’s where I’m at. Any insights or suggestions would be hugely appreciated!

Thanks!

I am all ear's what do you think my problem is or is multiple problems
 
Last edited:

Shmee

Memory & Storage, Graphics Cards Mod Elite Member
Super Moderator
Sep 13, 2008
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Hello, your post is a bit hard to read, it's all jumbled together...but it sounds like you are having issues getting memory to run at the rated XMP. This could just be the RAM not running well with the current BIOS or possibly it corrupted as you mentioned due to power fluctuations.

But, lets go a bit into this, to start: what is your CPU? What is your memory, and is it one kit or two? What is your current board?

It also sounds like you may be getting an RMA of CPU, and another board coming soon, but those aren't here yet, correct?

Please confirm these if you can and we will continue to try to help.
 

Corduroy2739

Junior Member
Apr 13, 2025
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0
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There is nothing wrong with my memory its been rock solid for 2 to 3 years. This is with the newest bios for this board
I have 2 different kits of memory
1st kit is Adata xpg dt60 ddr4 2x8gb 3200mhz AX4U320038G1A-DT60 CL 16-2020 XMP H5AN8G8N same memory chips as the Patriot kit
2nd kit is Patriot vipers ddr4 3600mhz uses HK Hynix H5AN8G8N memory chips
Yes waiting for the motherboard buy the end of the month
As for the cpu its only a maybe they will cover it and send me a new cpu, if not i have to buy one
It still does not explain even with the system with 1 stick of memory and bios at stock defaults it still crashes when in M-flash
I even attempted by downclocking the cpu to 1000mhz and downclocking the memory to 800mh and still crashes
The only thing i have not tried yet is reset the cpu or run memtest on usb flash drive and test each memory stick one at a time at its stock xmp profile or even 2133mhz






 

fralexandr

Platinum Member
Apr 26, 2007
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Corduroy2739's System Specs
Show System Specs
Yes
System Name
Budget Killer
IntelI I5 10400f
MSI Z490 A-PRO
Cooling
Artic Esports 34 duo
2x8gb Adata Xpg 3200mhz Patriot 2x8gb 3600mhz total 32gb all running at 3600mhz
Gigabyte RX 6600 8gb
Lexar 1tb gen 3 M.2. Adata XPG 512gb M.2. Seagate 2tb hd. WD 1tb hd
Asus VG248 24in 144hz 1080p, MSI Optrix series 24in curved 144hz
Deep cool mattrex 55 argb case mid tower
Audio Device(s)
onboard
Super flower 850 watt Leadex VII gold fully modular pci-e gen 5.0 atx 3.0
Logitech g203
Red dragon k552 per key RGB

Power outages and surges can cause issues. Are you on a surge protector or UPS?
 

BoomerD

No Lifer
Feb 26, 2006
65,693
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Mixing RAM can have unpredictable issues.. It MIGHT work today...but not tomorrow. It MIGHT work as stock speeds, but not at XMP speeds. ALWAYS buy your RAM in matched sets. Not one set of "Company A," then another set of "Company A," not one set of "Company A," then one set of "Company B." Too many things that might not play well together.
 
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Corduroy2739

Junior Member
Apr 13, 2025
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Mixing RAM can have unpredictable issues.. It MIGHT work today...but not tomorrow. It MIGHT work as stock speeds, but not at XMP speeds. ALWAYS buy your RAM in matched sets. Not one set of "Company A," then another set of "Company A," not one set of "Company A," then one set of "Company B." Too many things that might not play well together.
Your telling me something i already know
in my case the memory works together i got luck both have the same memory chips using typhoon burner shows both memory kits are identical using the same model of of memory so yes xmp does work at 3600mhz so you're wrong.
I did tested 2 sticks at a time using mem test with 4 passed on slow 2 and 4 and then testing my other memory is again passed on slot 2 and 4.
i found out somewhat what the problem might be with put ting the memory in slow 1 and 3 the test failed and on mem test and i could not get the memory be stable unless it was at 2100mhz or under or its not stable , so slot 2 and 4 are bad.
i purchased another motherboard on ebay even a better board then a had a MSI edge wifi z490, will it turns out that motherboard is bad it does not post at all i tried everything to get the board to post, its stuck cpu on the led ez debug, I cleared cmos even used 1 stick of memory nothing.
Even the led rgb on the south bridge does not light up
so i am getting a refund on the board, and purchasing another one.
I also bought a another memory kit, Patriot vipers 3600mhz 2x16gb sticks, so now i have 3 memory kits.
I called install they are going to warranty the even though the warranty has expired if its the cpu.
I won't know until i get another working motherboard, if its the cpu that has degraded or its a bad board hopefully not again.
I will report back this
 

DaaQ

Golden Member
Dec 8, 2018
1,844
1,304
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Did you try booting maybe off a usb stick and see, maybe the MSI software left registry entries?

I think the RGB lights are telling, I have a PCIE soundcard with RGB strip, if I OC and it is not stable the led strip will not light up until it falls back to stable. I sometimes just a reboot has helped, but I have had the sound card not recognize if I get an unstable setting. Just a thought. What Windows version?
 

Corduroy2739

Junior Member
Apr 13, 2025
7
0
6
Did you try booting maybe off a usb stick and see, maybe the MSI software left registry entries?

I think the RGB lights are telling, I have a PCIE soundcard with RGB strip, if I OC and it is not stable the led strip will not light up until it falls back to stable. I sometimes just a reboot has helped, but I have had the sound card not recognize if I get an unstable setting. Just a thought. What Windows version?
Are you refereeing to my old original
From techpowerup



Power outages and surges can cause issues. Are you on a surge protector or UPS?
No i was using no surge protector and no UPS
motherboard or the new used motherboard i got from ebay?
It gets annoying when people say update you're bios with a usb flash drive that's the stigma.
Did you know you can update the bios, have the bios file on your main boot drive or any internal drive that is on you're computer, i have been flashing that method for years, so yeah itsl makes no difference if you use a flash drive or internal drive its still goin gto flash the board the same.
And if you read correctly i stated when entering MSI M-flash it crashes even before i have a chance to pick the bios file so again if i use a flash drive that system will still crash
 

Corduroy2739

Junior Member
Apr 13, 2025
7
0
6
Did you try booting maybe off a usb stick and see, maybe the MSI software left registry entries?

I think the RGB lights are telling, I have a PCIE soundcard with RGB strip, if I OC and it is not stable the led strip will not light up until it falls back to stable. I sometimes just a reboot has helped, but I have had the sound card not recognize if I get an unstable setting. Just a thought. What Windows version?


Did you try booting maybe off a usb stick and see, maybe the MSI software left registry entries?

I think the RGB lights are telling, I have a PCIE soundcard with RGB strip, if I OC and it is not stable the led strip will not light up until it falls back to stable. I sometimes just a reboot has helped, but I have had the sound card not recognize if I get an unstable setting. Just a thought. What Windows version?
it does not matter what windows i am using i still cannot flash the bio's, using windows 10 pro but i was using windows 11 pro before
 

DaaQ

Golden Member
Dec 8, 2018
1,844
1,304
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Are you refereeing to my old original

No i was using no surge protector and no UPS
motherboard or the new used motherboard i got from ebay?
It gets annoying when people say update you're bios with a usb flash drive that's the stigma.
Did you know you can update the bios, have the bios file on your main boot drive or any internal drive that is on you're computer, i have been flashing that method for years, so yeah itsl makes no difference if you use a flash drive or internal drive its still goin gto flash the board the same.
And if you read correctly i stated when entering MSI M-flash it crashes even before i have a chance to pick the bios file so again if i use a flash drive that system will still crash
No I meant boot from the flash drive. Not update BIOS.
 

Corduroy2739

Junior Member
Apr 13, 2025
7
0
6
it does not matter what windows i am using i still cannot flash the bio's, using windows 10 pro but i was using windows 11 pro before

No I meant boot from the flash drive. Not update BIOS.
I have a copy of windows on the flash drive but again that would not help i get no picture, its a black screen stuck and cpu on ez debug led light i get no picture
And why are you telling me to boot with a flash drive when my copy of windows is installed already with no errors with the o.s you make no sense sorry
 

DaaQ

Golden Member
Dec 8, 2018
1,844
1,304
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corrupted bootloader, but no offense. Hope you get it sorted.