Need Help - Gateway notebook RAM upgrade

AamirQ

Junior Member
Nov 20, 1999
15
0
0
Hiya,

I posted a related topic here a couple of weeks ago... I recently bought a Gateway notebook (MX3215) from Best Buy for $549. It has a Celeron M 1.4 Ghz CPU and it came with a 256 MB DDR2 PC2-4200 SODIMM module. I wanted to replace the 256 MB stick with a pair of 512 MB sticks. The computer (supposedly) can accept up to 1 GB of RAM.

Unfortunately I made the mistake of ordering a pair of Crucial 512 MB sticks before I even bothered to unscrew the panel and see how many slots the computer has. It turns out there's only ONE slot; I was under the impression that notebook computers had at least two RAM slots. (This is my first notebook PC.) Anyhow, I did try one of the 512 MB sticks and it worked just fine, but I RMA'ed them and sent them back to the vendor (mwave.com). I may get socked with a 15% restocking fee as a result, and I didn't want to order from them again because I received OEM RAM when I thought I had purchased retail RAM.

Then I ordered a 1 GB stick of Mushkin RAM since Mushkin doesn't charge a restocking fee, in case I need to return it. I just tried to install it tonight, but when I turn on the PC, the screen does not light up whatsoever. Nothing, zero, nada. The power button lights up, but that's about it. I removed the 1 GB stick and replaced it with the original 256 MB stick. Worked just fine. Tried the 1 GB stick again. Nothing again. The specs are correct, i.e. DDR2 PC2-4200 SODIMM 1.8v non-ECC unbuffered.

I haven't contacted Mushkin tech support yet, but perhaps the RAM is bad, although I'd be surprised if this is the case. The Phoenix BIOS is dated 12/30/05. I contacted Gateway tech support and they told me it's the latest BIOS that's available for this model. I could RMA this 1 GB stick and ask them to send me another one, but I have a feeling that maybe my computer 1) doesn't work with 1 GB sticks, or 2) doesn't like Mushkin RAM in particular. I'm getting tired of buying and sending back RAM right now, and I just want something that WORKS.

I am thinking of taking my computer to Best Buy and ask them to try a 1 GB stick to see if it works. If not, I may ask them to exchange it for a Compaq Presario V2000Z instead, since I don't want to buy and keep a computer that maxes out at only 512 MB.

So, what would you do if you were in my shoes?
 

preslove

Lifer
Sep 10, 2003
16,754
64
91
Have you looked in the manual? AFAIK there is a user replacement slot on the bottom and one that requires you totake out the keyboard. Look at your manual and google around.
 

jdiddy

Diamond Member
Feb 6, 2004
3,905
44
91
Originally posted by: preslove
Have you looked in the manual? AFAIK there is a user replacement slot on the bottom and one that requires you totake out the keyboard. Look at your manual and google around.

My cousin just bought this lapto and theres only 1 memory slot period. It kind of sucks. So if you want to max out the amount of memory in this laptop you need a single 1GB stick. Which is actually on sale at Outpost.com for $65 after rebate. Which is a pretty good price. Is that the same stick that you bought AamirQ? Maybe you just got a bum chip Mushkin is decent stuff.

http://shop4.outpost.com/product/4519967