i signed up dsl last month (from psn.net) and they sent a person to help me to install dsl modem 2 weeks ago. everything goes fine in the begining (although it is only a little bit faster than 56 k modem , i am fine with it) then things went wrong. now i can surf with my 28.8 k modem much faster than using my dsl. i tried to contact their techincal support , but the phone could never go through no matter how long i wait. so can u guys think if there is any reason my dsl is so slow? ^)^