Need help. 9800PRO dual displays.

[imported_NTT]

Hi,

I've been using a 9800PRO with 2 viewsonic TFTs for a little over a year now without any problems... until just now. On my right screen (VGA connection) there's about a 3~4 inch black bar, and it looks like my desktop has been moved to the right. It's not just a windows problem either, as it's apparent during booting as well. When I switch my dvi/vga cables, the problem is on the other screen, so it's not a defective monitor. If I connect only one monitor via the DVI cable, there is no problem, but when I try to connect either one via VGA the black bar appears and my desktop is moved to the right. Sometimes I don't get an image at all, and I have to reset my computer.

Things i've tried:

1) Reinstall drivers.
2) Take out and clean the card.
3) Switched dvi/vga cables around.

Can anyone shed some light on what the problem might me? My best guess is something with the VGA port on my 9800pro is defective, and I just need to get a new card. 🙁 I'm hoping one of you can give me a better answer and tell me it's fixable. 🙂

Thanks.

 

[FlyingPenguin]

Not sure what's happening but a quick fix might be to use System Restore to go back to a save point prior to the problem occuring. Go back AT LEAST a week before the problem (long story, but due to the way System Restore works going back a day or two before may not fix it).

Hope this helps...

 

[imported_NTT]

Thanks for the suggestion, but I have system restore disabled. 🙁 I just replaced the video card with an old fx 5200, and even though only one monitor is connected via the vga port, it still won't display 1280*1024 correctly. Maybe it's a motherboard problem? The computer wouldn't even boot earlier, when I had my 9800 in, and one monitor connected via dvi. I have no idea what's wrong. 🙁 Help plz.

 

[cuti7399]

if you install another video card, you must first uninstalled the driver for the old one. Might want to think about rma that 9800pro