Upgraded a PC from 98 to Windows 2000. The PC already had Office 2000 on it but they were going to Office 2003. After the OS upgrade and Office 2003 install I can't get Word to start. It loads the Office 2k3 splash screen and then quits. Office 2000 was installed prior to this and Word worked fine.
I have tried:
- Booting into safe mode
- Uninstalling and reinstalling Office 2003
- Uninstalling Word 2003 and installing Word from either Office XP or Office 2000
- All windows updates
- Eraser2k and eraser97
- Installing in new directory
- Erasing files in Temp directory
- winword /a
- Renaming normal.dot to abnormal.dot (Word does not get to the point of creating a new one)
Nothing I have tried yet even slightly changes the results and I am desparate for a fix.
Any ideas?
Edit: Worth noting that I can open normal.dot but if I try and open a Word doc from there it might or might not do it and generally acts pretty goofy before eventually quitting on its own. No other Office apps are giving me a problem.
I have tried:
- Booting into safe mode
- Uninstalling and reinstalling Office 2003
- Uninstalling Word 2003 and installing Word from either Office XP or Office 2000
- All windows updates
- Eraser2k and eraser97
- Installing in new directory
- Erasing files in Temp directory
- winword /a
- Renaming normal.dot to abnormal.dot (Word does not get to the point of creating a new one)
Nothing I have tried yet even slightly changes the results and I am desparate for a fix.
Any ideas?
Edit: Worth noting that I can open normal.dot but if I try and open a Word doc from there it might or might not do it and generally acts pretty goofy before eventually quitting on its own. No other Office apps are giving me a problem.