• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Need excuse to stop giving tech support to Father-in-Law & AOHell

Pliablemoose

Pliablemoose

Lifer
Father in law installed AOL 8.0 plus & his system (that I gave him 2 years ago) is hosed, I can't even get to format his C drive with a boot disk (I get an I/O error). He can currently get into chat rooms, but can't browse & he won't give me a straight answer about what exactly he's done to his system (he prob doesn't know...)

Called up AOL & told them that if they tell him that his "corrupt TCP/IP stack is a hardware problem" again I'd come & kick their ass🙁 (they escelated his tech support call after that, told him they'd resolve it within 24 hours).

I'll be able to reformat his system & get him back online one way or another, but how the hell do I get out of giving him tech support for life?

Am open to suggestions...
 
Charge him for service. Get him to pay for tech support.
Or do what I did and tell him the truth "I don't support family computers because it gets too complicated in the end"
 
Get a divorce 😉

j/k


Dude, there's no way to get out of family tech support without looking like a complete jerk. Your only alternative is to get a job where you work 7 days a week for 16 hours a day...if you're not at home then he can't bug you for tech support 🙂

Then again if you want a better solution tell him to buy a Dell because they have great tech support and you're finding yourself with less free time every day so you wont be able to fix his PC at the drop of a hat.
 
You must log in or register to reply here.

TRENDING THREADS

Back
Top