Group, will someone with an IC7-G or IS7-G, 865 or 875 Neo2 FIS2R check this out below? I'm going to go with another mobo, one of those above, and I'd like to know how many other brands and models are afflicted with this issue below. (BTW, others with this exact mobo have the problem as well, so it's some kind of bug).
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Hi all. I'm going to try and post this here since no one has been able to answer it in the P4C800 thread, and I don't see a "memory" forum.
I've been wondering for over a month now, why with the Promise controller enabled on my P4C800-E Deluxe (Rev 1.02) I get thousands of errors on the Microsoft RAM diagnostics utility? I've changed video cards (nVidia & ATI), power supplies (top rated Fortron-Source FSP400-60PFN & cheap Leadman 400 watt), **MEMORY, everything and it still happens. NO PCI cards are installed. When I disable the Promise controller, no errors! Legacy USB is DISABLED in the BIOS. Overclock settings and memory settings have no effect on the errors. Whether FSB is 200mhz or 255mhz, I get the same results. Whether Turbo and PAT are on or off, I get the same results. Regardless of voltages, same results. Regardless of ANY settings, the results are the same; Promise on with something CONNECTED = thousands of errors. Promise off, no Memtest or MS RAM diag's errors. The mobo is not in a case. **Memory tried is Geil PC4000 Ultra Platinum, and some generic PC2700. ONE SLOT OR TWO SLOTS used, same thing, even switching slots with one stick. I CAN run the memory tests on my P4B533 flawlessly using both types of memory. So, there is nothing wrong with the memory, and even it was it would not explain why only errors with the Promise enabled. (CPU is retail 2.4C).
Since I have two chips which look like VR's marked "9915" on this mobo that are about to melt, I've been trying to get an RMA for SEVEN WEEKS now, and after that long and over 60 emails and form fill-outs the Asus site, NO REPLIES. They won't even reply to address the Promise controller memory error issue. One of these "9915" chips are next to the AGP slot, the other next to the DIMM slot closest to the outside edge of the mobo. I'm wondering if that issue and the Promise issue are related, as in a screwed up mobo.
BIOS version is 1011. I am aware of v1012 & 1013 and the issues surrounding them (Asus pulled both 12 & 13 from their website). I have both 12 & 13, but of course am not going to try them for one; they were Beta, and I've heard of some fried mobo's with 13. I tried the new version 1014 and even a beta Asus sent me and they didn't help.
So........what's going on here? Is it normal to get all these memory errors with the Promise controller enabled, and if so, WHY? Would someone PUH-LEEEEZE take a few seconds and boot from the MS RAM test floppy and check the errors with the Promise controller enabled with anything conneceted, and then disabled? If someone would do this, then I would know if this normal or not and if normal I could (after TWO MONTHS) finally get this SOB in the case and completed. As far as the 9915 chips, I can put heatsinks on them if there is no Promise problem. I'd also appreciate it if someone would touch these "9915" chips and see if they are this hot.
Thank you!
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This is the link for the M$ RAM tester, http://oca.microsoft.com/en/windiag.asp
A few updates: the fan headers on this mobo died so I'm going to have to RMA it anyway. I finally got in touch with Asus tech support at least, but still have not been able to contact anyone with the RMA dept. Asus tech support sent me a newer 1014 version, a beta, and it didn't help anything, nor did the 1014 release. So even though I'm going to end up getting a replacement mobo, I think I'm going to go with a different board for this new PC due to the memory error problems, but I need to know how many other mobo's have this issue, regardless of whether your mobo has the Promise or the Silicon Image chip, or 875 or 865 chipset. It would be interesting EITHER way. Also, someone with the NON "E" version of this mobo tried the test and GOT NO ERRORS. So, those with a P4C800 Deluxe need not try the test. Evidently some kind of "conflict" between the ICH5R and Promise controller, since the NON-E version uses the ICH5 chipset.
Thanks anyone.
-------------------
Hi all. I'm going to try and post this here since no one has been able to answer it in the P4C800 thread, and I don't see a "memory" forum.
I've been wondering for over a month now, why with the Promise controller enabled on my P4C800-E Deluxe (Rev 1.02) I get thousands of errors on the Microsoft RAM diagnostics utility? I've changed video cards (nVidia & ATI), power supplies (top rated Fortron-Source FSP400-60PFN & cheap Leadman 400 watt), **MEMORY, everything and it still happens. NO PCI cards are installed. When I disable the Promise controller, no errors! Legacy USB is DISABLED in the BIOS. Overclock settings and memory settings have no effect on the errors. Whether FSB is 200mhz or 255mhz, I get the same results. Whether Turbo and PAT are on or off, I get the same results. Regardless of voltages, same results. Regardless of ANY settings, the results are the same; Promise on with something CONNECTED = thousands of errors. Promise off, no Memtest or MS RAM diag's errors. The mobo is not in a case. **Memory tried is Geil PC4000 Ultra Platinum, and some generic PC2700. ONE SLOT OR TWO SLOTS used, same thing, even switching slots with one stick. I CAN run the memory tests on my P4B533 flawlessly using both types of memory. So, there is nothing wrong with the memory, and even it was it would not explain why only errors with the Promise enabled. (CPU is retail 2.4C).
Since I have two chips which look like VR's marked "9915" on this mobo that are about to melt, I've been trying to get an RMA for SEVEN WEEKS now, and after that long and over 60 emails and form fill-outs the Asus site, NO REPLIES. They won't even reply to address the Promise controller memory error issue. One of these "9915" chips are next to the AGP slot, the other next to the DIMM slot closest to the outside edge of the mobo. I'm wondering if that issue and the Promise issue are related, as in a screwed up mobo.
BIOS version is 1011. I am aware of v1012 & 1013 and the issues surrounding them (Asus pulled both 12 & 13 from their website). I have both 12 & 13, but of course am not going to try them for one; they were Beta, and I've heard of some fried mobo's with 13. I tried the new version 1014 and even a beta Asus sent me and they didn't help.
So........what's going on here? Is it normal to get all these memory errors with the Promise controller enabled, and if so, WHY? Would someone PUH-LEEEEZE take a few seconds and boot from the MS RAM test floppy and check the errors with the Promise controller enabled with anything conneceted, and then disabled? If someone would do this, then I would know if this normal or not and if normal I could (after TWO MONTHS) finally get this SOB in the case and completed. As far as the 9915 chips, I can put heatsinks on them if there is no Promise problem. I'd also appreciate it if someone would touch these "9915" chips and see if they are this hot.
Thank you!
-------------------------
This is the link for the M$ RAM tester, http://oca.microsoft.com/en/windiag.asp
A few updates: the fan headers on this mobo died so I'm going to have to RMA it anyway. I finally got in touch with Asus tech support at least, but still have not been able to contact anyone with the RMA dept. Asus tech support sent me a newer 1014 version, a beta, and it didn't help anything, nor did the 1014 release. So even though I'm going to end up getting a replacement mobo, I think I'm going to go with a different board for this new PC due to the memory error problems, but I need to know how many other mobo's have this issue, regardless of whether your mobo has the Promise or the Silicon Image chip, or 875 or 865 chipset. It would be interesting EITHER way. Also, someone with the NON "E" version of this mobo tried the test and GOT NO ERRORS. So, those with a P4C800 Deluxe need not try the test. Evidently some kind of "conflict" between the ICH5R and Promise controller, since the NON-E version uses the ICH5 chipset.
Thanks anyone.
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