slag
Lifer
My wife has been cutting hair for about 13 years and is really good at it. Because of this, she has a large clientele and its sometimes hard for people to get in within a week to get a haircut.
She has this one repeat customer who is pleasant to talk to, tips well, and is one of her better customers. At any rate, he came in this weekend to get a haircut. He casually remarked that he had to book this haircut 2 weeks in advance due to the lack of available open slots. My wife told him she would see what she could do about this.
After the haircut, my wife walked the man to the counter to pay. To provide good customer service, she took $5.00 off the bill since he is a good customer of hers and had to wait an extra week for a haircut. In addition, she gave him her card and hastily scribbled her cell phone number on it and let him know that if he has a problem with scheduling with the front desk, just call her personally and she'll check her appointment calender and find a place to squeeze him in within a few days.
As the man and his wife were leaving, the wife kept glaring at her and mubled something about an itch or (b)itch or something to that effect.
Do any of you think this is wierd?
She has this one repeat customer who is pleasant to talk to, tips well, and is one of her better customers. At any rate, he came in this weekend to get a haircut. He casually remarked that he had to book this haircut 2 weeks in advance due to the lack of available open slots. My wife told him she would see what she could do about this.
After the haircut, my wife walked the man to the counter to pay. To provide good customer service, she took $5.00 off the bill since he is a good customer of hers and had to wait an extra week for a haircut. In addition, she gave him her card and hastily scribbled her cell phone number on it and let him know that if he has a problem with scheduling with the front desk, just call her personally and she'll check her appointment calender and find a place to squeeze him in within a few days.
As the man and his wife were leaving, the wife kept glaring at her and mubled something about an itch or (b)itch or something to that effect.
Do any of you think this is wierd?
