My TV Wonder is f*ed up..

[imported_jediknight]

Try to update the drivers for my TV Wonder Pro card (had a few problems with the default drivers that updated ones might solve, I thought.. ). Download them from ATI, and install everything in the order described on the website. Prompted to restart my computer, so I do. Now, my computer does not boot up (awww crap). Boot in last known good, and uninstall the drivers. Computer still does not boot up (uh oh.. ). Boot into safe mode and use system restore to a point before I updated the drivers.

Now, my computer boots, but I cannot use my TV Wonder card. I try installing the default drivers from the CD again, but this does not work.

Any ideas?

 

[imported_jediknight]

OK, so I've sent a support request to ATI, stating pretty much exactly what I did above, in slightly different words, and this is the completely useful and relevant reply I received:

> Your email indicates that either you have requested a driver update or other software for your ATI display adapter, or that your issue may be resolved by updating your display driver. The most popular ATI products have their driver pages listed below.
>
> Regards,
>
> Customer Care
> ATI Technologies, Inc.
> http://www.ati.com


Umm.. yes, sure, great. Uhh... except.. wait.. no.

Can anyone be of help to me on this issue? ATI tech support seems to be filled with total *@($)JKJoffs.

 

[HermDogg]

Did you totally nuke the drivers or did you just uninstall them using add/remove?

EDIT: Latest mobo updates/Sys Specs?

 

[ManiacMonkey]

From my experience updating drivers for my AIW cards (and from what I read in forums all ATi drivers), its' best to uninstall the old drivers from Control Panel, reboot, run something like RegCleaner and check all related ATi registry entries and remove them, then delete any ati related files in your windows/system32, windows/system32/drivers folders. (they all should start with atixxxxxx.xxx). Once you do that, reboot once again and your system should be ready for a clean install of the new drivers.

I've done this a bunch of times updating Catalyst and haven't had a problem. Prior to the above method, updating the drivers resulted in an almost nonusable state like yours.

Good luck.

 

[imported_jediknight]

I simply uninstalled the drivers. Then, when my computer would still not boot, I did a system restore.
When I re-installed the software, the TV capture did not work.

Currently, I cannot uninstall anything - if I try to remove ATI Multimedia Center from the Add/Remove programs applet, the uninstaller does not launch, and the software is not removed.

 

[imported_jediknight]

Bump to the front page so someone can see this and help me!

 

[imported_jediknight]

Arg, down to page three, and still need help for me! (OK, I contrived that so it'd rhyme.. so sue me). If anyone knows how to solve this, please don't hesitate to respond!

System specs:
Athlon64 3000+
Asus K8N-E
1024MB OCZ EL 2-3-2-6 PC3200
64MB GeForce3

 

[ManiacMonkey]

Did you try searching for and deleting all files starting with ati in your system32/drivers folder?
And have you tried using RegCleaner to delete all registry entries concerning ATi? You can also remove the ATi software from Add/Remove list using it as well.

Do this starting in Safe Mode if you can't run the uninstaller. YOu MUST rid yourself of anything ATI on your computer first. Their software is screwy. But works well once you get it workign right.

 

[imported_jediknight]

That appears to work.. didn't try that at first because I couldn't delete the MMC..

 

[ManiacMonkey]

Well, if Add/Remove won't let you do it, do it yourself. Just be careful. =)

 

[rbV5]

A popular tool to use to remove drivers is DriverCleaner for future reference. (Read the readme file first)