My Sandisk Cruzer won't work in Windows 7 RC

coomarlin

Senior member
Dec 19, 2000
796
0
71
I've had a 4GB Sandisk Cruiser U3 usb drive that I've used flawlessly in Windows XP for the last few years. Since installing Windows 7 RC it's acting very weird. In XP I'd plug it in and a U3 launch box would popup asking me for a password. Now in Windows 7 I plug it in and it pops up an autoplay box calling it "CD Drive (F:) Audio CD". My Computer lists the USB drive as:

CD Drive (F:) Audio CD
Removeable Disk (G:)

I am unable to access either drive from My Computer.

When I click on the Audio drive I get: Track00.cda

When I click on the Removable drive I get a popup box saying "Please Insert a disk into Removable Drive (G:). WTF?

Doing a search online indicates that my U3 software may be outdated and that I should upgrade it to a version that supports vista. But when I download the update from Sandisks website and attempt to run it I get "Your device is password protected, please log in and then run the installer again."

So I guess my delima is that I can't "log in", so how do they expect me to run the installer.

Apparently the installer is supposed to backup my files, reformat the drive, install the updated U3 software, then restore my files.

Anyone have advise here? I don't want to lose the data on the drive.
 

armstrda

Senior member
Sep 15, 2006
426
0
0
I think the problem is that you're using U3 :)

however, to fix the problem, you need to find an XP system that you can do the install on.
 

coomarlin

Senior member
Dec 19, 2000
796
0
71
LOL...... Spot on. U3 isn't ideal but it allows me to password protect some files I don't want prying eyes to see.

Your suggestion was spot on. I ran the update in XP and now it works fine in Windows 7. Thanks so much for the help.
 

JaYp146

Senior member
Jul 28, 2005
410
1
81
Originally posted by: coomarlin
LOL...... Spot on. U3 isn't ideal but it allows me to password protect some files I don't want prying eyes to see.

Your suggestion was spot on. I ran the update in XP and now it works fine in Windows 7. Thanks so much for the help.

TrueCrypt can do the same thing. It's a bit clunkier but still gets the job done (and with more secure encryption).