my router is all screwed up

[wfbberzerker]

well, i woke up this morning to find out that my internet didn't work (this happens occasionally, no big deal). so, i reset my cable modem (by unplugging everything for 20 seconds), and that still didn't help. so, i try hooking my cable modem directly to my LAN card, instead of through the router. and now, it works! so whats going on? when i try and use my router (linksys befsr41), the internet doesn't work (there are 3 computers total on the router), but if i go directly to the cable modem, it does work. any ideas?

 

[dakata24]

did you try doing a soft reset of the router? my old linksys locks up every now and then and becomes unpingable and loss of internet access.. a reset always fixes the problem.

 

[wfbberzerker]

how do i do this?

 

[minendo]

Push and hold down the reset button on the router. It is located on the front of the router and requires teh use of a pin or paper clip.

 

[MichaelD]

Excellent suggestions so far!

Here's another one!

Put this in General Hardware or Networking where it belongs and you'll get more great responses just like the first two!

 

[wfbberzerker]

Originally posted by: MichaelD
Excellent suggestions so far!

Here's another one!

Put this in General Hardware or Networking where it belongs and you'll get more great responses just like the first two!

sorry bout that... i figured it was more of a software issue, than a general hardware issue, and i wouldn't have gotten a fast enough response in networking....


dakata24: i tried that a couple times, didnt help at all.

 

[KillerCow]

This does belong in Tech. Support. The router used to work, now it doesn't. You are asking how to fix it... it is a support question.

If a soft reset doesn't work, do a hard reset... it's in the manual... I think that you hold the reset button for 2 seconds or something. If that doesn't work, flash the firmware.

If it still doesn't work, see if the router is getting an IP via DHCP from the cable modem. If not then either the router is dead or your ISP is blocking the MAC address of the router. You will have to swap the MAC address of the router and the NIC that works. It's in the manual.

 

[wfbberzerker]

well i notice now that the red diag light is flashing, which according to the manual means that a firmware upgrade went bad (i tried doing one a little while ago to fix the problem. ill try that again, and see if that helps.

 

[jstultz]

Yeah, Michael, who pissed in your Wheaties? If this doesn't belong in Tech Support, what does??

 

[wfbberzerker]

awesome! now i cant upgrade the firmware!

its telling me "Failed to send the data to the server, please retry."
"Unable to get responses from the server."


is my router fvcked?

 

[dakata24]

try this i stole from dslreports linksys forums from this thread:

Corrupted firmware Fix.
When upgrading the router should always ensure yourself from the pain of the DIAG light flash of death by following these instructions,, (also follow these instructions if you have the light flashing)

----------------------------------------------------------
REFLASHING THE ROUTER WHEN THE DIAG LIGHT IS BLINKING

The blinking diag light usually means that the firmware is corrupted or incomplete.
Fortunately, this is recoverable by following the procedure below.

1) Remove all connected computers from the router except for one computer (preferably,
your best computer).

2) Reset the router by holding down the reset button for at least 10 seconds.

3) Go to control panel, double click on network, then double click on TCP/IP -> for
your network card. Go to IP ADDRESS, and specify it using the following:
ip = 192.168.1.2 subnet = 255.255.255.0
Click OK.

4) Next, if you have a 10/100 network card, double click on your network card adapter
under network configuration. Click on the ADVANCED TAB, and you should see a
properties option for "media type" or "connection type" or "mode" that currently
has its value set to "auto sense" or "auto". If you click on the arrow button
next to value you'll see other selectable modes. Change the value and select the
lowest mode, which may be something like "10T half" or "10 hd" or just "10" etc.
the lowest value is 10baseT half duplex. Click ok after you made the change.

5) Click OK again. Your computer may start copying files and ask for a windows cd. Give
the computer whatever it asks for. It will then ask you to reboot the computer.
Say "yes" to a reboot.

6) When the system is completely back at the desktop, click on Start, Run, then type in
"command". This will open an MS-DOS prompt. At the prompt, type in
"ping 192.168.1.1" If you get a "Reply from...", then exit out of the MS-DOS
prompt, and start the flash upgrade. If you get a "Request time out" or
"Destination host unreachable" then go to step 7b.

7a) When the flash is completed, go back to IP ADDRESS as described in step 3, and change
your ip address back to "obtain an ip address automatically" or whatever settings
you had originally working with the router.

7b) Connect the computer directly to your broadband modem using the same network card and
cables you've been using in this procedure. Set the computer up for internet access
according to your internet service provider's required configuration settings. If
you gain internet access, then call Linksys for a possible RMA or further instructions.
If you DO NOT gain internet access, then call your ISP or network card manufacturer.

 

[wfbberzerker]

well, i read the manual a little more in-depth before you posted dakata, and it turns out i never specified an ip address, so i couldnt upgrade the firmware. so i did that, and the upgrade work, and the light went off. then, i just turned off my computer, cable modem, and router for about 2 minutes, and now everything works!

thanks to everyone who offered help!


edit: shtupid shpelling mishtake