OBJECTIVE Seeking IT system admin / support position with opportunities for diverse career growth and learning
EDUCATION 2004: St. John?s University, Queens NY: B.S., Telecommunication, Minor: Business
2000: Murry Bergtraum H.S. For Business Careers, New York NY: Accounting
EXPERIENCE
09/97 - Present BW Inc, New York, NY (Wiring and system integration consulting firm) TECHNICIAN
? Provide server and network support to small -to medium-size businesses.
? Design and install system projects, typically involving building of NT server and workstation hardware, installing server services (file, print, Exchange, backup, anti-virus, remote-access, faxing), configuring network (Internet access, firewall, DHCP), and migrating applications / data.
? Provide on-site technical support for clients (servers and desktops). Also serve as temporary-replacement / out-sourced IT administrator, involving quick learning of existing network configurations.
? Provide helpdesk support for current users. Duties include troubleshooting user desktops (win98, NT4, W2K, XP), applications (Outlook, Word, Excel), and networking issues (email connectivity, firewalls).
? Manage user accounts, mailboxes, virus server, and version management system. Also manage system / equipment inventory and deploy security patches.
? Maintain network servers, installation, and upgrading of all computers on the network.
? AutoCAD plotting, creating new digital drawings and editing existing drawings per development project requirements.
Projects include:
? The Daily Show: Provided helpdesk support for clients. Duties included troubleshooting user desktops (win98, NT4, W2K), applications (Outlook, Word, Excel, Internet), and networking issues (email connectivity, firewalls).
? Republic National Bank: Implemented a satellite-based, Internet-access kiosk system for branches. Configured and maintained the investment lounge computers for all the branches in the Metro Area.
? Comedy Central: Helped migrated entire organization from MS Mail to MS Exchange. Installed equipments in the server room to contact the admin when temperature reaches a certain level.
? Port Authority of NJ: Assembled electrical and data floor box for the Port Authority?s new offices.
10/02 ? 05/03 Lighthouse, New York, NY (After School Program)
TUTOR
? Assisted 1st to 5th graders with homework in writing, reading, and math.
? Assigned extra class work to further their knowledge.
Summer ?00 I.B.E.W Local Union #164, New York, NY
COMMUNICATION INSTALLER (Giftcertificates.com, NJ)
? Removal of all communication cable and installation of new cables for Giftcertificates.com?s new warehouse in NJ.
? Assembly of Network Server room which includes assembling network racks and punching down cables onto patch panels.
? Running data and voice cables into every room. Splicing and punching down the cables into the wall.
09/98 - 06/99 W.H.Eolis Inc., New York, NY (Head Hunting Firm)
TECHNICAL SUPPORT TECHNICIAN
? Administrative Assistance, data entry, filing, and research.
? Maintained desktop and server, job includes: Troubleshooting software and hardware malfunction, performed various software installation, networking, backing up data and applying latest security patches and updates.
? Running errant.
SKILLS Systems: Strong in all Microsoft Operating Systems including DOS and NT4/W2K server.
Programming: Assembly Language, C++, JavaScript, HTML.
Server Apps: MS Exchange 5.5/2K, Symantec Antivirus Server, Backup Exec.
Desktop Apps: Extensive knowledge of most software, including Microsoft Office Suite, Outlook, AutoCAD, Visio, WordPerfect, Photoshop, and PCAnywhere.
Hardware: Extensive Knowledge in troubleshooting of hardware problems.
Certifications: AutoCAD Level 1 & 2 completion.
EDUCATION 2004: St. John?s University, Queens NY: B.S., Telecommunication, Minor: Business
2000: Murry Bergtraum H.S. For Business Careers, New York NY: Accounting
EXPERIENCE
09/97 - Present BW Inc, New York, NY (Wiring and system integration consulting firm) TECHNICIAN
? Provide server and network support to small -to medium-size businesses.
? Design and install system projects, typically involving building of NT server and workstation hardware, installing server services (file, print, Exchange, backup, anti-virus, remote-access, faxing), configuring network (Internet access, firewall, DHCP), and migrating applications / data.
? Provide on-site technical support for clients (servers and desktops). Also serve as temporary-replacement / out-sourced IT administrator, involving quick learning of existing network configurations.
? Provide helpdesk support for current users. Duties include troubleshooting user desktops (win98, NT4, W2K, XP), applications (Outlook, Word, Excel), and networking issues (email connectivity, firewalls).
? Manage user accounts, mailboxes, virus server, and version management system. Also manage system / equipment inventory and deploy security patches.
? Maintain network servers, installation, and upgrading of all computers on the network.
? AutoCAD plotting, creating new digital drawings and editing existing drawings per development project requirements.
Projects include:
? The Daily Show: Provided helpdesk support for clients. Duties included troubleshooting user desktops (win98, NT4, W2K), applications (Outlook, Word, Excel, Internet), and networking issues (email connectivity, firewalls).
? Republic National Bank: Implemented a satellite-based, Internet-access kiosk system for branches. Configured and maintained the investment lounge computers for all the branches in the Metro Area.
? Comedy Central: Helped migrated entire organization from MS Mail to MS Exchange. Installed equipments in the server room to contact the admin when temperature reaches a certain level.
? Port Authority of NJ: Assembled electrical and data floor box for the Port Authority?s new offices.
10/02 ? 05/03 Lighthouse, New York, NY (After School Program)
TUTOR
? Assisted 1st to 5th graders with homework in writing, reading, and math.
? Assigned extra class work to further their knowledge.
Summer ?00 I.B.E.W Local Union #164, New York, NY
COMMUNICATION INSTALLER (Giftcertificates.com, NJ)
? Removal of all communication cable and installation of new cables for Giftcertificates.com?s new warehouse in NJ.
? Assembly of Network Server room which includes assembling network racks and punching down cables onto patch panels.
? Running data and voice cables into every room. Splicing and punching down the cables into the wall.
09/98 - 06/99 W.H.Eolis Inc., New York, NY (Head Hunting Firm)
TECHNICAL SUPPORT TECHNICIAN
? Administrative Assistance, data entry, filing, and research.
? Maintained desktop and server, job includes: Troubleshooting software and hardware malfunction, performed various software installation, networking, backing up data and applying latest security patches and updates.
? Running errant.
SKILLS Systems: Strong in all Microsoft Operating Systems including DOS and NT4/W2K server.
Programming: Assembly Language, C++, JavaScript, HTML.
Server Apps: MS Exchange 5.5/2K, Symantec Antivirus Server, Backup Exec.
Desktop Apps: Extensive knowledge of most software, including Microsoft Office Suite, Outlook, AutoCAD, Visio, WordPerfect, Photoshop, and PCAnywhere.
Hardware: Extensive Knowledge in troubleshooting of hardware problems.
Certifications: AutoCAD Level 1 & 2 completion.
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