My PNY 6800 GT is problematic. RMA canidate?

Abunai

Member
Mar 27, 2005
67
0
0
Quickie Spec

A64 3500+ "Venice core" @ stock
MSI K8N Neo2 Platinum MB
PNY Verto 6800 GT @ stock (latest drivers)
512x2 DDR400
160gb Seagate SATA HDD
DVD burner
470w Pc Power & Cooling PSU
Thermaltake Tsunami case

Ive had several issues with this card but before I try and go the RMA route I just want to double check and get some opinions on what Ive experienced.

First things first. 3DMark05 and Splinter Cell:CT demo crash every time. In 3DMark it either crashes 5 seconds into the first test, OR it'll stutter and hang its way into the middle of the third test before the eventual lock up. The monitor goes blank but the system stays on. Like clock work every time. Ive tried reinstalling drivers and the app itself 3 times over. 3Dmark03 went by fine however (11100 score fwiw)

The Splinter Cell problem is quite similar. As soon as it loads up the level there is some major major stuttering and graphical errors. Then all you hear is a locked up audio loop while the monitor goes blank. The only way I could get it to load up is at 800x600 w/ 1.1 Shader, there's a slight stutter but then it calms down. Very odd.

Since this is a newly built system Im kinda leaning towards my video card being the rat. I decided to install my old 9800pro to make sure (Cat 4.12) and go figure. No problem with either app with the Pro. SC loads up at any resolution and 3D05 finished with a 2400 score (heh).

Does that prove the GT is faulty somehow? Should I RMA? The GT has run HL2, Far Cry and Doom 3 ok from what Ive played so far. Framerates aren't up to par as some benches Ive seen though. Ive had a couple graphical errors (no suds on the beaches in certain levels of Far Cry for example) and the High Quality IQ setting in the Control panel gives me a big hit in performance at times. The freeze ups are my main concern though since it could mean more problems later.

My heat is well maintained from what I gather. Case temp is around 27c, CPU cooled with XP-90 is around 32 idle and high 40s under load. The card is ridiculously hot though. 57c idle and into the 80's under load. I understand these cards run pretty hot though. I put a desktop fan on the side of the opened case to make sure it wasnt a heat issue and no difference.

Appreciate any feedback on this, thanks.
 

bjc112

Lifer
Dec 23, 2000
11,460
0
76
RMA for sure..

I just swapped out my 6800GT after about 6months of use. I was able to run CPU intensive apps overnight, but after about 10 minutes of gaming I would lock up.

Put the new card in, no issues.

My new card is not the overclocker the previous one was though.

:(

Good luck with the new card.

:)
 

BobDaMenkey

Diamond Member
Jan 27, 2005
3,057
2
0
Originally posted by: bjc112
RMA for sure..

I just swapped out my 6800GT after about 6months of use. I was able to run CPU intensive apps overnight, but after about 10 minutes of gaming I would lock up.

Put the new card in, no issues.

My new card is not the overclocker the previous one was though.

:(

Good luck with the new card.

:)

You're gonna get flamed by some members hardcore if you RMAed your overclocked card. If it dies before it should because you've been overclocking the bejeezers out of it I totally don't feel sorry for you.


But to the OP, you are one of the good candidates for RMA. Send her in and play the waiting game.
 

bjc112

Lifer
Dec 23, 2000
11,460
0
76
Originally posted by: BobDaMenkey
Originally posted by: bjc112
RMA for sure..

I just swapped out my 6800GT after about 6months of use. I was able to run CPU intensive apps overnight, but after about 10 minutes of gaming I would lock up.

Put the new card in, no issues.

My new card is not the overclocker the previous one was though.

:(

Good luck with the new card.

:)

You're gonna get flamed by some members hardcore if you RMAed your overclocked card. If it dies before it should because you've been overclocking the bejeezers out of it I totally don't feel sorry for you.


But to the OP, you are one of the good candidates for RMA. Send her in and play the waiting game.

No, the card was not killed from Overclocking, and was still functional, just started to act up. Most times it was ran at stock speeds.

I AM FULLY AGAINST RMA"ing something that I damaged. It raises prices for everyone.

I was just stating that my current 6800GT was unable to reach 400/1100

 

CaiNaM

Diamond Member
Oct 26, 2000
3,718
0
0
Originally posted by: bjc112
No, the card was not killed from Overclocking, and was still functional, just started to act up. Most times it was ran at stock speeds.

I AM FULLY AGAINST RMA"ing something that I damaged. It raises prices for everyone.

I was just stating that my current 6800GT was unable to reach 400/1100

really? and you know this HOW?

do you even understand why overclocking can cause issues? apparently not...
 

CaiNaM

Diamond Member
Oct 26, 2000
3,718
0
0
Originally posted by: Abunai
Quickie Spec

A64 3500+ "Venice core" @ stock
MSI K8N Neo2 Platinum MB
PNY Verto 6800 GT @ stock (latest drivers)
512x2 DDR400
160gb Seagate SATA HDD
DVD burner
470w Pc Power & Cooling PSU
Thermaltake Tsunami case

Ive had several issues with this card but before I try and go the RMA route I just want to double check and get some opinions on what Ive experienced.

<snip>

try emailing their tech support for suggestions/recommendations.

nice system btw, quite similar to mine, even down to the case ;)

make sure the molex you've connected to the GT is on a line by itself with no other peripherals. also, if you have another high quality power supply avail to you, try that -- i've seen so many issues caused by ps (yes, the 9800 will still run fine), and even experienced them myself. had similar problems with my tt 480w ps which was resolved by installing an enermax 420w ps (the tt is running perfectly in my other sys with 9800p).

good luck resolving it!
 

bjc112

Lifer
Dec 23, 2000
11,460
0
76
Originally posted by: CaiNaM
Originally posted by: bjc112
No, the card was not killed from Overclocking, and was still functional, just started to act up. Most times it was ran at stock speeds.

I AM FULLY AGAINST RMA"ing something that I damaged. It raises prices for everyone.

I was just stating that my current 6800GT was unable to reach 400/1100

really? and you know this HOW?

do you even understand why overclocking can cause issues? apparently not...

Actaully I do, considering it was run at stock speeds before the issues occured,and when they occured, and no additional voltage was ever applied.



Example:

A64 3000+ (1.8ghz) Runs @ 2ghz on stock voltage, run it for a few days.. I then revert back to stock speeds, run for a few months and the chip gets finiky, I RMA, am I wrong?

No. Just because something ran outside of stock speeds for a extremely small period of time is not the same as frying something and RMA'ing.

 

CaiNaM

Diamond Member
Oct 26, 2000
3,718
0
0
Originally posted by: bjc112
Originally posted by: CaiNaM
Originally posted by: bjc112
No, the card was not killed from Overclocking, and was still functional, just started to act up. Most times it was ran at stock speeds.

I AM FULLY AGAINST RMA"ing something that I damaged. It raises prices for everyone.

I was just stating that my current 6800GT was unable to reach 400/1100

really? and you know this HOW?

do you even understand why overclocking can cause issues? apparently not...

Actaully I do, considering it was run at stock speeds before the issues occured,and when they occured, and no additional voltage was ever applied.



Example:

A64 3000+ (1.8ghz) Runs @ 2ghz on stock voltage, run it for a few days.. I then revert back to stock speeds, run for a few months and the chip gets finiky, I RMA, am I wrong?

No. Just because something ran outside of stock speeds for a extremely small period of time is not the same as frying something and RMA'ing.


yes, the problem is first of all ANY overclocking voids warranty. You agree to that when you purchase the product. justifying it by saying it was only done for a short time does not change that.

and it's not just related to additional voltage; additional heat from overclocking may also result in electrical circuits breaking down over a (even short) period of time. doesn't matter if you stop overclocking it; the damage could already be done.

 

exar333

Diamond Member
Feb 7, 2004
8,518
8
91
thats the "other side" to OCing...you take a chance for better than "stock" performance...if it was warrantied...dont you thinki they would have ramoped up the speeds and volts already??? :)