Hops are the individual routers that your data goes across on the way to the server. If it's waaaay in the middle, there's probably nothing you can do - It might not even belong to your ISP or his ISP, it might be a middle-tier transport provider. It's also possible that it's not reachable for a reason. As long as it's the *only* router that's giving packet loss, you should be alright. The real bad news is that when you see a router starting to drop packets and then the same level of dropped packets further on - That indicates a real problem with the link dropping your data, not just something local to that router stopping you from communicating wiht *it*.
When you do a "ping -t (remote IP)", does it show dropped packets if you let it run while playing and see the freezups? Are you sure this is network-related and that there isn't something going on with your local PC or the remote server?
- G