My MS Natural Keyboard broke :(

[MrCodeDude]

...and last night it broke. First the o key wouldn't work, then the p key, Q and W both came out as R's. Turned off my computer, turn it back on, Keyboard doesn't work. Tried it on the other computer, still doesn't work 🙁

I've had it for less than a year, but I bought it from a friend who had it for a couple months. Can I still possibly try to RMA it? Anyone have the MS Hardware RMA number?

 

[Insane3D]

I've got two collecting dust in the closet if you're interested. 🙂

 

[Platypus]

MS is usually very forgiving with their hardware peripherals, I wouldn't be surprised if they sent you one for free.

 

[Amused]

It's awfully strange for a keyboard to just break. Maybe you need to clean it?

I once had the same problem with a 7 year old Dell keyboard. Taking it apart and cleaning it solved the problem.

 

[MrCodeDude]

Originally posted by: CorporateRecreation
MS is usually very forgiving with their hardware peripherals, I wouldn't be surprised if they sent you one for free.

Got their number? 🙂

I know Logitech sent me a brand new MX700 when the charger stopped working.

 

[MrCodeDude]

Originally posted by: Amused
It's awfully strange for a keyboard to just break. Maybe you need to clean it?

I once had the same problem with a 7 year old Dell keyboard. Taking it apart and cleaning it solved the problem.

None of the buttons work. The p and o thing have happened previous this week too. IT had been an on and off thing.

 

[Platypus]

Originally posted by: MrCodeDude

Originally posted by: CorporateRecreation
MS is usually very forgiving with their hardware peripherals, I wouldn't be surprised if they sent you one for free.

Got their number? 🙂

I know Logitech sent me a brand new MX700 when the charger stopped working.

Funny you mention Logitech because they're the only other company I know who is as good at customer service as MS.

 

[Amused]

Originally posted by: MrCodeDude

Originally posted by: Amused
It's awfully strange for a keyboard to just break. Maybe you need to clean it?

I once had the same problem with a 7 year old Dell keyboard. Taking it apart and cleaning it solved the problem.

None of the buttons work. The p and o thing have happened previous this week too. IT had been an on and off thing.

Bummer. Sounds busted.

Yeah, MS is great. Just ring them up and they'll send you a new one.

 

[LuNoTiCK]

Originally posted by: Amused

Originally posted by: MrCodeDude

Originally posted by: Amused
It's awfully strange for a keyboard to just break. Maybe you need to clean it?

I once had the same problem with a 7 year old Dell keyboard. Taking it apart and cleaning it solved the problem.

None of the buttons work. The p and o thing have happened previous this week too. IT had been an on and off thing.

Bummer. Sounds busted.

Yeah, MS is great. Just ring them up and they'll send you a new one.

Yup, MS is very good with that.

 

[RichieZ]

it really sounds like you spilled some kind of liquid on your keyboard, as this is what happend to me twice.

 

[MrCodeDude]

I guess it's for the best. My backspace key also broke (the latch thingy busted) so it's been sticky for the past month or so.

 

[MrCodeDude]

Originally posted by: RichieZ
it really sounds like you spilled some kind of liquid on your keyboard, as this is what happend to me twice.

I've spilled liquid on my keyboard in the past, not recently though.

 

[Maximus96]

i've been using my MS natural, the first one that came out, for over 7 years now...

 

[MrCodeDude]

Anyone have the Microsoft Support Number?

 

[vi edit]

I'd make my *original* MS natural keyboard a martyr by using it to blugeon to death the jackass at MS that decided to axe the original MS natural. I don't want a natural keyboard with that retarded diamond layout to the arrow keys, and I don't want no stinking multimedia keys and a funking F-Lock bastardizing my function keys.

DAMN YOU! DAMN YOU MICROSOFT! Bring back the original MS Natural!!!!!!!!!!!!

 

[Ausm]

ms Natural=SUCK


Ausm