my internet/telephone trouble

cmdrdredd

Lifer
Dec 12, 2001
27,052
357
126
This is not computer hardware related so it won't go anywhere else really. I have Bellsouth DSL and when it rains it goes out. The phone also goes out. Now when it dries all is good. I have seperated the inside wiring from the ourside. The junction box for the main line is seperate from the junction box for my house wireing. I've tested every line inside and they are fine (no shorts etc). That is out of the equation. I can plug in a phone into the box and get no dial tone when the phones inside are out. When I call the phone company they wait a day for a guy to make a visit to my house plug into the junction box and say it's fine because it's dry! They won't come when it's wet and see that the problem is their line and not my wiring. It is their responsibility to fix, but they won't fix what they cannot say is bad. Now the problem is when I call them out they charge me a service call! They plug in say it's fine (when it isn't) and then charge me $50 which I refuse to pay.

Any ideas guys?
 

cmdrdredd

Lifer
Dec 12, 2001
27,052
357
126
Originally posted by: tm37
Call them, about an hour before they get there hose down the box;)

heh well, problem is I don't think the box is the problem because the box inside is dry, I have a feeling the wireing underground is getting wet somehow from the poll to the box.