My GOD people can be dumb!

[Viper GTS]

This guy calls up, wants me to write a NAT table into his Cisco 675 to let him play games online. No big deal, I can wildcard all the ports & open them wide open for everything. Turns out he has two computers. I warned him that although he would be able to game from either computer, he wouldn't be able to connect to the same game server using both computers at the same time.

Customer: Well why not?
Me: Because there's no way for the game server to differentiate between the two systems.
Customer: Why not?
Me: Because that's the way the internet works.
Customer: Well why haven't they figured out a way around that?
Me: There's nothing we can do about it. It's a limitation of the internet.
Customer: That's a drag. What happens if I want to have a friend over & play as a team against someone?
Me: It can't be done.
Customer: Well, they didn't tell me that when I ordered this.
Me: Well, there is one way you could do it. You could get a static IP block.
Me: (explains what static IPs are, the cost involved, etc.)
Customer: Well can you just give me one more?
Me: No, we can't do that.
Customer: Well that's a drag. Well, for now let's just set this up. I'll to someone else later about getting a second IP address.

Then I had the joyous experience of trying to explain to him how to share files, copy files from one computer to another on his network, and use Windows explorer. Genius kept trying to drag folders from a shared folder onto his Start button, and onto the Windows Explorer icon. (This part is way beyond what we technically support, but I decided to help him anyway.)

AAARRRRRGGGGGGHHHH!!!!!!!!!!!!

:|

Viper GTS

 

[UG]

Please don't tell me he lives here in Palm Beach County.

 

[AngelOfDeath]

Well, we can not all be as smart as you .

AoD

 

[SexEPid]

People just think they're right, and that they know everything, and that everything is handed to him, I can't stand that feature of them eithee.

Pid, TYRP

 

[Viper GTS]

Don't worry, it was Colorado.

In other words he's less than 12 hours away from me!

:Q

Viper GTS

 

[konichiwa]

Are you a tech, Viper? For what kind of company/institution?

 

[LAUST]

Dude I'm here now I'm all for setting people straight

Save your energy, I might have to call on you for someone in Oregon, Either that or you can go to Tillamook, and get me some of that MooBerry Icecream I love that stuff

Edit: Informed of spelling by V.GTS

 

[Soybomb]

It could be worse, at least he didn't insist that it could be done and that you're stupid and he wants to talk to someone else........

Some woman call me today and said she got a warning in her email about a "horrible new virus" and wondered if we were going to notify everyone about it and if we even knew baout it ourselves. I took so much strength to tell her that "yes we've heard about it" and let her ramble about it for five minutes.....I so wanted to just hang up

 

[Viper GTS]

konichiwa...

Yeah, I've been doing tech support for almost a year now. I do LAN support for Qwest DSL.

LAUST...

Tillamook is a good hour's drive from here. But yes, they do make some kick-ass icecream.

Viper GTS

 

[DataFly]

Maybe I'm delirious, but I could have sworn that my brother and I have played on the same game server at the same time before (we have one IP and a Linksys router connected through @Home). I remember quite vividly how pissed I was that the new netcode in HL 1.1.0.0 didn't let us do it any more.

 

[poop]

I have doplayed on net wervers with my roomate in Tiberian Sun, using a windows 98 box as a router. But some games just don't like it (like red alert 2. Go figure.

I am thinking they do some magic via port numbers. I dunno.

 

[Chelm]

Yeah it depends on how the servers differentiate between computers, I think with UT you can use one IP, but Q3 servers you can't

 

[ApacheXMD]

i played with more than one person on the same server back in the q3demo days using NAT32.
now with a freesco router, I can't seem to play q3 when my roommate is playing Counterstrike.. weird.

-patchy

 

[HappyFace]

waT iZ @ cop0ot3r??

 

[NikPreviousAcct]

lol @ yew

 

[azazyel]

did you just figure this out? People always think:

1: They are right
2: They are the most important customer you have
3: They were promised by some uknown employee
4: Because they work for a .com they know the internet

 

[NikPreviousAcct]

i didn't FEEL like commenting on it until now




is that okay with you?

 

[pdo]

I might talk to you before when I called in Qwest for tech support. I guess I can ask you for tech support here now if I need help. Can I Viper?

 

[Viper GTS]

If you need LAN support for a Cisco 675, sure. I'm not straight DSL support anymore.

Viper GTS

 

[DanC]

That's a curious situation. My Cisco 675 running NAT allows my wife and I to simultaneously play UT all the time.

 

[Viper GTS]

Some games work, some don't. Our official policy is that it probably won't, & whether it does or doesn't, we don't support it. We'll open the ports, but then he's at the mercy of the game software.

I believe this particular person was playing CounterStrike, BTW.

Viper GTS

 

[Zach]

Beaverton, eh, Viper GTS? I have to go through there on my way to Portland this weekend to upgrade a server.

Not that I'm looking forward to it, with having to go on 217. Damn Beaverton drivers...

 

[Viper GTS]

You live in Hillsboro?

Hey, 217 is a fun drive. I used to go through there at 75 mph on my way to PCC. Right at exit 69A, that turn right there... Freaky as hell, but a lot of fun.



Viper GTS

 

[Zach]

I'm way down in Corvallis, I have to stop my boss's house to get parts, he's West on 26 and I don't think going up I5 into Portland and then West will be very quick.

I just don't like the traffic, that and I've almost been hit by three different cars on 217. Two speedsters and a guy that forgot he had a 12' trailer... I can't wait until that interchange gets fixed/done.

 

[thebestMAX]

What do you mean "Can Be"?