My gamestop story

CasioTech

Diamond Member
Oct 1, 2000
7,145
9
0
I got off work last Monday. I went to GS to look around (I go to the many stores in my area) this one happens to have a nasty mgr girl (probably Colombian). I went once before and bought a used game and wanted to see the disk and she was like "I"M BUSY, I DON'T HAVE TIME FOR YOU TO LOOK AT IT... AND I DON'T HAVE OTHER COPIES" when there were like 5 other boxes on the shelf.

So I went back there to see the inventory and I'm minding my business looking around at all the different console used games, etc. Then after 20 minutes of that I leave without purchasing anything and get into my car.

I get a phone call and I can not drive and talk in FL. I'm not sure if it's the law or not exactly, but i'm not a douche that drives and talks either way. I sit in my car in the public parking lot and then about 15 minutes later two police cars show up and hold their arms near their taser. They tell me to get out and i'm like "Okay, this should be interesting... They clearly have me confused.." I have been stopped plenty of times by police for sitting around in my car. All they would do is say "are you alright, can I help you... Is anything wrong?". But never, "put your hands on the car, NOW". The worst part is I had no witnesses or camera around and it was near dusk time so it was very unpleasant.

They tell me to drop my phone and turn off my car. They ask if I have weapons and frisk my balls, etc. I said "don't tase me"... Which, believe it or not, is a pretty logical thing to say when they have their hand on the trigger and he asks you to take out your wallet. Then they ask me if I'm a criminal or have ever been arrested and to show ID. When viewing ID they call dispatch to confirm my identity.

Then they told me as follows. And it went something like this...

Cop: What are you doing in the parking lot.
Me: I am talking on the phone so I don't have to talk and drive.
Cop: The lady mgr called me and said you were acting suspicious.
Me: I was just looking around as I usually do, minding my business and doing nothing wrong. Is it a crime to sit in my car and talk on the phone?
Cop: Ok, well, she has the right to call the cops.
Me: Ok.
Cop: What is your address and what do you do for work?
Me: blah blah (upon hearing I live in an upscale part of town and have a job, his attitude changed)
Cop: There must have been some misunderstanding. I recommend you take your business elsewhere from now on.
Me: Ok
Cop: Take care of yourself.

He then went in to talk to the mgr girl who's probably my age if not younger.
As I drove off with the cops escorting me, I looked through the window and she was LAUUUGHING....
I don't blame the cops because she probably made up a story to get them over there ASAP. Had she told them i'm sitting in my car minding my business, they would never show up.

I called later that evening and asked to speak to the mgr. When she picked up I said
something like this...

Me: hello
Her: hello
Me: Who am I speaking too?
Her: Who wants to know?
Me: I want your name so I can report you to corporate/
Her: Who's this, why do you want to know, what is this about *nervous tone
Me: You don't remember calling the cops on me earlier?
Her: OKAY THE REASON I DID THAT... *and she went off* You were just hanging around and looking suspicious and I don't want to get robbed...
Me: But I didn't do anything
Her: I know, I know, I'm sorry, I just... I don't know. You were sitting in your car for a long time.
Me: So I can do that and talk on the phone, what does it matter?
Her: I dunno, I dunno
Me: I spend a lot of money at GS.
Her: I'm sorry if you felt humiliated.
Me: Your damn right, I did nothing wrong, yet you called the cops on me AFTER leaving peacefully...?
Her: Blah blah
Me: OK, listen, what's your Employee # so I can finish this letter.
Her: Call customer service
Me: No I'd rather write a letter give me your name
Her: Coughs it over
Me: THANK YOU
Her: ok bye.

If nothing else, I'm pretty sure I ruined her mood for the rest of the day and she can think about it all night long when she's handing out those Halo's after Midnight. Hopefully she felt as humiliated as I have.

I later attempted to write but GS doesn't allow that anymore. They give a toll free number which I called after a couple days and they took down my statement and said they would call me with a resolution. No one called me and I don't think they care.

Either way it's pretty pathetic that a mgr of GAMESTOP, no less, has the right to judge who's a robber and who's just passing time in the store. Just because she can't handle her responsibilities or deals with too much stress (on Halo launch... Not that the ghetto location is busy. The guy told me there were only 70 orders) shouldn't give her the right to call the police for no reason, except her deranged intuition, under some suspicion just because I was sitting in the parking lot in my car.

So should I pursue this incident? Or is it pointless?

 

se7en

Platinum Member
Oct 23, 2002
2,303
1
0
Get a complaint in, get some type of coupon for your trouble and move on. These places flip management like IHOP flips pancakes so just shop somewhere else.

They can't really do anything to her if she explains she called them as she suspcted a possible crime.

I worked in an EB for a while and cops regulary questioned people sitting in their cars out front since we were robbed several times. I didn't call them or anything but I can understand her concern.

getting robbed at gunpoint over a gawd d@mn xbox is not worth it trust me
 

CasioTech

Diamond Member
Oct 1, 2000
7,145
9
0
Originally posted by: se7en
Get a complaint in, get some type of coupon for your trouble and move on. These places flip management like IHOP flips pancakes so just shop somewhere else.

They can't really do anything to her if she explains she called them as she suspcted a possible crime.

I worked in an EB for a while and cops regulary questioned people sitting in their cars out front since we were robbed several times. I didn't call them or anything but I can understand her concern.

getting robbed at gunpoint over a gawd d@mn xbox is not worth it trust me

well, a coupon would be nice. I doubt I will get even that...?




Maybe a 20% off voucher would be nice at least for my troubles.
 

jdobratz

Member
Sep 29, 2004
161
0
76
The employees at those type of game stores are always such a joy to deal with. I don't know why, but it's almost a guarantee I'll get attitude from them when I go into one.
 

Tiamat

Lifer
Nov 25, 2003
14,068
5
71
Originally posted by: CasioTech
I know, I never will go back there again but why shouldn't I? I did nothing wrong...

You shouldnt go back because they wronged you, unless you like getting felt up by cops :shocked:

"Fool me once, shame on you; Fool me twice, shame on me."
 

JEDI

Lifer
Sep 25, 2001
29,391
2,738
126
Originally posted by: CasioTech
I got off work last Monday. I went to GS to look around (I go to the many stores in my area) this one happens to have a nasty mgr girl (probably Colombian). I went once before and bought a used game and wanted to see the disk and she was like "I"M BUSY, I DON'T HAVE TIME FOR YOU TO LOOK AT IT... AND I DON'T HAVE OTHER COPIES" when there were like 5 other boxes on the shelf.

So I went back there to see the inventory and I'm minding my business looking around at all the different console used games, etc. Then after 20 minutes of that I leave without purchasing anything and get into my car.

I get a phone call and I can not drive and talk in FL. I'm not sure if it's the law or not exactly, but i'm not a douche that drives and talks either way. I sit in my car in the public parking lot and then about 15 minutes later two police cars show up and hold their arms near their taser. They tell me to get out and i'm like "Okay, this should be interesting... They clearly have me confused.."

They tell me to drop my phone and turn off my car. They ask if I have weapons and frisk my balls, etc. I said "don't tase me"... Which, believe it or not, is a pretty logical thing to say when they have their hand on the trigger and he asks you to take out your wallet. Then they ask me if I'm a criminal or have ever been arrested and to show ID. When viewing ID they call dispatch to confirm my identity.

Then they told me as follows. And it went something like this...

Cop: What are you doing in the parking lot.
Me: I am talking on the phone so I don't have to talk and drive.
Cop: The lady mgr called me and said you were acting suspicious.
Me: I was just looking around as I usually do, minding my business and doing nothing wrong. Is it a crime to sit in my car and talk on the phone?
Cop: Ok, well, she has the right to call the cops.
Me: Ok.
Cop: What is your address and what do you do for work?
Me: blah blah (upon hearing I live in an upscale part of town and have a job, his attitude changed)
Cop: There must have been some misunderstanding. I recommend you take your business elsewhere from now on.
Me: Ok
Cop: Take care of yourself.

He then went in to talk to the mgr girl who's probably my age if not younger.
As I drove off with the cops escorting me, I looked through the window and she was LAUUUGHING....
I don't blame the cops because she probably made up a story to get them over there ASAP. Had she told them i'm sitting in my car minding my business, they would never show up.

I called later that evening and asked to speak to the mgr. When she picked up I said
something like this...

Me: hello
Her: hello
Me: Who am I speaking too?
Her: Who wants to know?
Me: I want your name so I can report you to corporate/
Her: Who's this, why do you want to know, what is this about *nervous tone
Me: You don't remember calling the cops on me earlier?
Her: OKAY THE REASON I DID THAT... *and she went off* You were just hanging around and looking suspicious and I don't want to get robbed...
Me: But I didn't do anything
Her: I know, I know, I'm sorry, I just... I don't know. You were sitting in your car for a long time.
Me: So I can do that and talk on the phone, what does it matter?
Her: I dunno, I dunno
Me: I spend a lot of money at GS.
Her: I'm sorry if you felt humiliated.
Me: Your damn right, I did nothing wrong, yet you called the cops on me AFTER leaving peacefully...?
Her: Blah blah
Me: OK, listen, what's your Employee # so I can finish this letter.
Her: Call customer service
Me: No I'd rather write a letter give me your name
Her: Coughs it over
Me: THANK YOU
Her: ok bye.

If nothing else, I'm pretty sure I ruined her mood for the rest of the day and she can think about it all night long when she's handing out those Halo's after Midnight. Hopefully she felt as humiliated as I have.

I later attempted to write but GS doesn't allow that anymore. They give a toll free number which I called after a couple days and they took down my statement and said they would call me with a resolution. No one called me and I don't think they care.

Either way it's pretty pathetic that a mgr of GAMESTOP, no less, has the right to judge who's a robber and who's just passing time in the store. Just because she can't handle her responsibilities or deals with too much stress (on Halo launch... Not that the ghetto location is busy. The guy told me there were only 70 orders) shouldn't give her the right to call the police for no reason, except her deranged intuition, under some suspicion just because I was sitting in the parking lot in my car.

So should I pursue this incident? Or is it pointless?

pointless. corporate doesnt care about small low profile incidents at their shops with their lowly paid workers.

i wrote a nasty gram to subway corporate. a subway in NC had a special for buffalo chicken sandwich 6" for 1.99. i got a footlong, and the person making it didnt cut it in half. the mgr was on register and charged my $6. i was like WTF?

he said footlong is $6. i told him to cut my sandwich in 1/2, and was charged $1.99 each. WTF indeed.

subway corportate never responded. i stopped going to subway ever since.

if you feel that slighted by the incident, keep persueing it.

if it's not worth your time, then just stop going to gamestop and tell everyone you know about your incident, and how unresponsive gamestop corporate was.
 

Tiamat

Lifer
Nov 25, 2003
14,068
5
71
Originally posted by: CasioTech
LOL.

You do have a right to shop wherever you want, but sometimes its just not worth the trouble. This is one of those times.
 

CasioTech

Diamond Member
Oct 1, 2000
7,145
9
0
too bad gamestop is worldwide with all their power.



How did they acquire EB anyways? I heard EB was way better at CS than GS. One day GS was going out of business with Babbeges and GS and the next they have all this money and open moviestops too...
 

Gooberlx2

Lifer
May 4, 2001
15,381
6
91
I'd probably go to another GS and try to get the disctrict/regional manager's name and number and complain directly to him/her. If the cop gave you a card, I'd ask for a letter from him detailing what happened and who phoned it in (the mgr obviously).
 

CasioTech

Diamond Member
Oct 1, 2000
7,145
9
0
no I didn't get a card. I didn't want to start trouble because I didn't want to get arrested. But if he talked with me, he had to document it, right?

It was GS corp that told me a dist. mgr would call me in 2-3 business days.
 

shocksyde

Diamond Member
Jun 16, 2001
5,539
0
0
Originally posted by: CasioTech
too bad gamestop is worldwide with all their power.

GAMESTOP SHALL TAKE OVER THE WORLD! AAAHHHH HA HA HA HA!!!

Maniacal laughing, etc.
 

se7en

Platinum Member
Oct 23, 2002
2,303
1
0
Originally posted by: CasioTech
too bad gamestop is worldwide with all their power.



How did they acquire EB anyways? I heard EB was way better at CS than GS. One day GS was going out of business with Babbeges and GS and the next they have all this money and open moviestops too...

EB aquired them from what I understood while working there. But I worked at an EB so could have been smoke n' mirrors.

Would you like to buy a Game Doctor? D'oh!
 

DrPizza

Administrator Elite Member Goat Whisperer
Mar 5, 2001
49,601
167
111
www.slatebrookfarm.com
Originally posted by: JEDI
i wrote a nasty gram to subway corporate. a subway in NC had a special for buffalo chicken sandwich 6" for 1.99. i got a footlong, and the person making it didnt cut it in half. the mgr was on register and charged my $6. i was like WTF?

he said footlong is $6. i told him to cut my sandwich in 1/2, and was charged $1.99 each. WTF indeed.

subway corportate never responded. i stopped going to subway ever since.

Okay everyone, keep these stories coming! This is hilarious!

Seriously, you called corporate because someone didn't cut your sub in half, and didn't stop to think that the cost of 2 halves was less than the cost of a whole?? Bwah hah hah ha! Corporate probably would have called you back if they had an employee who wouldn't have busted out laughing on the phone at you over such a petty issue, especially when they *did* charge you the $1.99 per half.

Kudos to you for noticing this once in your life. However, I can point out dozens, if not hundreds of cases where the whole costs more than the sum of the parts. 4 pack McNuggets: $1 (dollar menu) 6 pack $2.29, and the places I've seen that love the .99 ending so much: $1.99 each or 2 for $3.99.

 

thepd7

Diamond Member
Jan 2, 2005
9,423
0
0
Well Danny you are a cop so why didn't they stop as soon as they saw your badge?