My first real Dell gripe...

[Viper GTS]

Up until now I've always been relatively pleased with Dell, they have great stuff at good prices - Plus I don't have to support it.

Anyway, I bought my grandparents a Dimension 2400. Nothing special, absolute rock bottom $314.10 shipped but more than capable of everything they'll ever need. I ordered it without a floppy, figured I'd steal the one out of their current system.

I got it today, opened it up, & discovered there is no floppy cage. So I can't install the drive.

Called Dell, turns out they won't send you the cage. If you want the cage you have to buy a drive, cable, and cage for $20 some odd dollars.

So now I have to place another Dell order, which won't be subject to the 10% coupon that I used on the system.

Minor (and I'm not really pissed off, more amused), but dammit I didn't want to buy a new floppy, I have too many laying around as it is.

:|

Viper GTS

 

[dmurray14]

Do they really need a floppy drive?

If so, why not try and find a drive bay "adapter" or whatever that will let you stick a 3.5" in - I bet your local CompUSA or such has it...

 

[aircooled]

Find one of those old 5-1/4 floppy adapters rail thingy's they used to put in 486's and older stuff.... Should be cheap or free.

 

[Viper GTS]

Nah, it's not my money anyway. I'm doing it for them, but they're buying it.

I'm sure they would prefer to have proper fit & finish vs the saved $20 (money isn't a concern, the reason for the low cost is just that they honestly don't care about how fast their PC is - they were perfectly happy with their Pentium 100 w/16 MB).

Viper GTS

 

[FuZoR]

theres no cage but theres a opening for it right... so can you just GLUE IT ON or have it hanging out ...

ahh well , i would hate having to ship something back then wait some more just to cage and floppy... way to much fustration.

 

[yruffostsif]

Not your money, should of just configured with one anyways.

 

[aircooled]

just 4.99

Paint it dell color

 

[RossMAN]

What are the specs?

I ask because Dell has a 2400 with 17" monitor for $314.

HOT HOT HOT!!!

 

[metalmania]

I see nothing wrong with Dell.

 

[amdskip]

Originally posted by: metalmania
I see nothing wrong with Dell.

Have you ever had to deal with their India support, it sucks hugely!

 

[anxi80]

Originally posted by: RossMAN
What are the specs?

I ask because Dell has a 2400 with 17" monitor for $314.

HOT HOT HOT!!!

i know you dont hear this enough Ross, but thanks for the link! My grandparents want a computer, and this is perfect. $357 shipped! Not too shabby! Thanks!

 

[RossMAN]

Originally posted by: anxi80

Originally posted by: RossMAN
What are the specs?

I ask because Dell has a 2400 with 17" monitor for $314.

HOT HOT HOT!!!

i know you dont hear this enough Ross, but thanks for the link! My grandparents want a computer, and this is perfect. $357 shipped! Not too shabby! Thanks!

You're welcome, glad I could help out.

A co-worker is using an ancient Compaq all-in-one which has a 1GB Hard Drive.

Hopefully they'll buy this because it's an incredible deal for a basic computer with monitor.

 

[Tom]

You could install a 5.25 floppy ..😀

 

[LikeLinus]

Originally posted by: amdskip

Originally posted by: metalmania
I see nothing wrong with Dell.

Have you ever had to deal with their India support, it sucks hugely!

I'm completely confused with this.

I called Dell tech support 2 days about because my inspiron battery has quit holding a full charge. I got someone on the phone in less than 1 minute hold time and it was an america.

No problems with their tech support a few days ago!

 

[AU Tiger]

Same deal with the Dimension 4600. Mine still doesn't have a floppy because I've been too lazy to call up and order the part. Probably would have bought it if I could checkout online.

 

[Viper GTS]

Originally posted by: RossMAN
What are the specs?

I ask because Dell has a 2400 with 17" monitor for $314.

HOT HOT HOT!!!

I didn't use that deal, I ordered it a week or so ago.

The free 80 GB HD upgrade will be worth more to them than the monitor (they already have a pretty decent 17"), no need to re-order.

Viper GTS

 

[RossMAN]

Originally posted by: Viper GTS

Originally posted by: RossMAN
What are the specs?

I ask because Dell has a 2400 with 17" monitor for $314.

HOT HOT HOT!!!

I didn't use that deal, I ordered it a week or so ago.

The free 80 GB HD upgrade will be worth more to them than the monitor (they already have a pretty decent 17"), no need to re-order.

Viper GTS

Good, it sounds like you did your homework before ordering their system.

If they already have a decent 17" there's no point in getting another and a 80GB offers plenty of room for storage.

 

[nitsuj3580]

Originally posted by: LikeLinus

Originally posted by: amdskip

Originally posted by: metalmania
I see nothing wrong with Dell.

Have you ever had to deal with their India support, it sucks hugely!

I'm completely confused with this.

I called Dell tech support 2 days about because my inspiron battery has quit holding a full charge. I got someone on the phone in less than 1 minute hold time and it was an america.

No problems with their tech support a few days ago!

consider yourself fortunate. I just called this past weds to RMA my 1800FP I just bought. Finally got them to process an exchange after getting transferred to SIX different people all with thick Indian accents. It was miserable but I got my new LCD today and so far so good.