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My DVD drive suddenly stopped working.

hepcat06

Member
Unfortunately I don't know exactly when this problem started. Here's the relevant specs on my computer.

ASUS A8N-E Socket 939 NVIDIA nForce4 Ultra ATX AMD
AMD Athlon 64 X2 4200+ 1GHz FSB Socket 939
Kingston ValueRAM 2GB (2 x 1GB) 184-Pin DDR SDRAM
eVGA 256-P2-N515-AX Geforce 7900GT
WD Caviar SE16 SATA 300MB/s 250GB
Microsoft Windows XP Media Center Edition 2005

The drive letter for the burner used to be D, but I noticed it was missing a while back. I didn't think much of it because I don't use the burner very often, and I rarely use it to play DVDs either. But today when I wanted burn a disk, I tried the following:

--I turned the computer off and back on again.

--I tried uninstalling and then reinstalling the device. Windows installed it, but I got the following message: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)" The drive didn't come with any software, only a NERO OEM CD.

--The light comes on and the door opens and shuts, so I don't think a connection came loose.

Could updating the firmware solve this? [Edit: I tried updating/flashing the firmware and NEC's flash utility said "Target NEC ND-3550A is not found correctly."] 🙁

Please help, thanks!

 
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