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My desk has the most awesome view

E

EyeMWing

Banned
Heh. Heh. Whoever put the helpdesk there clearly worked the evening shift. I have the most badass view of a sunset EVAR.

And in other news, calling the helpdesk and allowing the phone to ring twice will not get you an answer. Why? Because I have no fewer than 3 phones on the desk and they all have the same ring. It takes AT LEAST one ring for it to register in my mind, and if I happen to be away from the desk helping someone in the lab, it'll take a few seconds for me to get there, and then I need one additional ring once the phones have my attention so I can see which one is lighting up. Some prick called me 4 times tonight.

<Ring...><Ring...><pick up>xxxx York Office helpdes...<click>

Furthermore, we have caller ID, but that only gets as far as the building - it doesn't give us the extension, so we can't do callbacks.
 
I bet you could set the ring to something different on the phones. Or put some loose change over the speaker of one of them or something.
 
If I don't answer the phone after you call the first time....don't quickly hit redial and call me again. I am either away from my desk or I just don't want to pick it up b/c I know it's you and/or I'm busy. Just leave a message.
 
Originally posted by: illusion88
I bet you could set the ring to something different on the phones. Or put some loose change over the speaker of one of them or something.
Click to expand...

They're ancient pieces of equipment. Those who have come before me have long attempted to modify them into something that you can tell apart - thus far they've managed to... Name each of them. And the printer.
 
Originally posted by: TheNinja
If I don't answer the phone after you call the first time....don't quickly hit redial and call me again. I am either away from my desk or I just don't want to pick it up b/c I know it's you and/or I'm busy. Just leave a message.
Click to expand...

On that same note... Every other extension has voicemail. WHY DOESN'T THE HELPDESK!? If someone wants to leave a message for someone, I either have to write it down or transfer them (which doesn't work half the damned time)

And... Why the hell are you calling the helpdesk to leave a message (unless you're a vendor)
 
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