My dad is getting this error in Windows 7

[alkemyst]

Attempt to reset display driver and recover from timeout failed.

Tech Information: STOP: 0x00000116 (0xFFFFFFA800816E4E0, 0xFFFFF88003E08768, 0x0000000000000000, 0x000000000000000D)

Atikmpag.sys – Address FFFFF88003E08678 base at FFFFF88003E00000, DATE STAMP 4f7e4294


anyone know what's going on?

 

[Ultralight]

That error is caused by faulty video drivers. Update his video drivers.

 

[alkemyst]

he has....

he has a 5770.

 

[Puppies04]

Full system spec pls.

 

[alkemyst]

GeIL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10660) GV34GB1333C7DC
SAMSUNG Spinpoint F3 HD103SJ 1TB 7200 RPM 32MB Cache SATA 3.0Gb/s HD103SJ
SanDisk Cruzer 128MB Mini-Flash Drive
NEC 16X Double Layer DVD±RW Drive, Black, Model ND-3520A, OEM
Windows 7 Pro 32 bit
AMD Phenom II X4 955 Black Edition Deneb 3.2GHz 4 x 512KB L2 Cache 6MB L3 Cache HDZ955FBGMBOX
INWIN ATX Black Full Tower Server Chassis with 430W Power Supply, Model "X710" Bays: 5.25": 4/0, 3.5": 2/5
LITE-ON iHAS424-98, 24X DVD+R 8X DVD+RW 12X DVD+R DL 2MB Cache SATA 24X DVD Writer LightScribe Support
SAPPHIRE Vapor-X 100283VXL Radeon HD 5770 1GB 128-bit GDDR5 PCI Express 2.0 x16 HDCP Ready CrossFireX 100283VXL
Viewsonic VP912B 19" LCD
SIIG USB 2.0 9-IN-1 Card READER/WRITER with Floppy Drive, Single 3.5" BAY
Logitech Cordless MX Duo Elite Keyboard w/MX700 Optical Mouse
MSI 870A-G54 AM3 AMD 870 SATA 6Gb/s USB 3.0 ATX
CORSAIR CMPSU-650TX 650W ATX12V / EPS12V SLI Ready CrossFire Ready 80 PLUS Certified Active PFC CMPSU-650TX

 

[Ultralight]

There was a free utility called Driver Sweeper and TechSpot has a downloadable version on their site.

I give these directions that work for many:

1. Download the utility to your desktop as well as new video drivers but don't install them.

2. Unistall your video drivers.

3. Run Driver Sweeper and remove ONLY the video drivers (I actually had someone use on their chipset drivers!). If it doesn't find any drivers that is okay.

4. Reboot and install the new drivers.

* Often the newest drivers can give issues. if you haven't try the previous newest release.

 

[paul878]

That error is caused by faulty video drivers. Update his video drivers.

Or it could be caused by a failing video card.

 

[alkemyst]

The video card just passed it's warranty time frame (2 years), this has been happening through a few driver updates so not just the latest.

Father's day is coming up, what would be a low cost ($150ish) upgrade to the video card? The 5770 is not to shabby. He plays a few FPS games esp the Far Cry series.

I was looking at the 6870 and with rebate it's about $159. The 6850 for $139 doesn't seem a good bang for buck at that point.

 

[denis280]

There was a free utility called Driver Sweeper and TechSpot has a downloadable version on their site.

Just like Ultralight told you sweep all video drivers first and then you will see if it is the card

 

[piasabird]

STOP errors are hardware errors. It is some kind of hardware not working, or some hardware driver not working. Process of elimination.

RAM
SSD
HARD DRIVE
VIDEO CARD
DVD/BLU-RAY

 

[sm625]

Pull the card out and put it back in. And write a nasty email to PCISIG.