My computer wont shut down...it just restarts.

[TechHead87]

Whenever I attempt to shut down, it never shuts down and gives me the "your computer is safe to turn off" screen. It only restarts itself. Also, whenever I attempt to manually hibernate my PC, THAT is when it DOES give me the "your computer is safe to turn off". I'm running WinXP pro on a 30gig HD with a 400W power supply (brand new). If anyone needs any more info on my setup, let me know.

 

[lane42]

I have the same problem on one of my computers, ASUS A7V8X Motherboard and 2700 XP. For some reason the overclock, 220 FSB seems to be the culpret.

 

[TechHead87]

No overclocking here. I just got a new case with a 400w power supply (from a 250w P.S.), so overclocking was out of the question.

 

[49erinnc]

What does upgrading your PSU have to do with OC'ing being out of the question?

Lane was saying that with the A7V8X mobo BUS speed being OC'd from 200MHz to 220MHz, it was creating a similar problem to yours but not related to the PSU.

You said that you just upgraded your case. Have you checked to make sure you got your front panel jumpers connected correctly. Not hard to get a couple of those jumped on the wrong connectors. The one that resets could be connected to the one that shuts down. Just a hunch. If that's not the problem, then you may want to state some more PC specs.

 

[hasu]

Could be caused by some device driver. Adaptec drivers installed along with easy cd creator caused this same behaviour in my rig.
Was it behaving this way after the (fresh) WinXP install?

 

[TechHead87]

Its been acting this way for a few months, 6 at the most. The way that the old case was designed, if you push the power button, it automatically shuts windows down itself, then it turns itself off. Also, if you wanted to shut off the power w/o shutting down, you'd have to hold the power button for 4 seconds. After a while, it stopped behaving this way. If you hit the power button, it wouldn't do anything. A while after that, you would have to manually shut down before turning off, but it wouldn't shut down anymore...it would just restart. During the "shut down", you would have to hold the power button during the split second before it restarts in order to get a (hopefully) clean shut down/turn off. Now that I bought another case, I figured that would solve the problem...nope. It now turns off with the power button, but you have to "hibernate" it instead of selecting "shut down." Shutting down only restarts. "Restart" only restarts..."hibernates" gives me the "IT IS NOW SAFE TO TURN OFF YOUR COMPUTER" message. I'm running WinXP pro with SP2, but it was acting this way well before I got the 2nd service pack.

 

[hasu]

Possible reasons and solutions are given in this link