My computer keeps shutting down on me randomly and i loose all my work! HELP!

[RPS]

So this problem started after i was stupidly cleaning out the dust from the computer with compressed air while it was on and running. So it frooze after that and would not start for about an hour. It basicly just kept shutting down when ever i started it for that hour. like as soon as i press the power button you would hear the sound of like a Hollywood robot shutting down. like "uwwwwnnnn". Then it started working again. That was a year ago.

But since then, lit shuts down randomly. Like pure randomness. I have yet to see why. Alot of times i wake up and its shutdown and restarted and i lost everything i was working on when i left it.

So i tried to remedy this by looking at hardware first. Aparently one of my fans was brooken. I replaced it. I also thought it may be the power supply. So i bought a new 550w one. When i opened the old one there were burnt circuts in there. So i thought it may be that but the problem did not go away. Some weeks its worse and some its better. Sometimes it does not happen for like 2 weeks and then sometimes i happens 3 times a day.

So i have no idea what it can be and i dont wanna bring it into like Comp USA because i think they all idiots (no offense to any compusa employees reading this) and i dont think they would find whats causing the problem.

You guys are my last resort. I saved the windows error report. Everytime it happens it says "The system has recovered from a serious error" and gives me some error report which i cannot understand. So please help!

Alex

 

[Literati]

Post the error report here.

 

[warcrow]

OMG a year ago? You've been putting this off for a year? lol.

Ok, first lets do this. Remember to save everything and everything you're working on every 5 mins just incase the system goes down. I dont know why you would leave something on your desktop, unsaved, knowing your system randomly reboots. that just doesnt make alot of sense. So, try not to do that.

Secondly, if you found some burnt componants in the PSU, there is a chance that because it was defective, it hurt something else like you're mobo. Ever thought of replacing that or swapping in a known good one?

 

[RPS]

OK.... so here is a screen shot from the error report i get.

Error i get

Then there are 2 more additional things i can click on.

C:\DOCUME~1\Alex\LOCALS~1\Temp\WERe11e.dir00\Mini011605-01.dmp
C:\DOCUME~1\Alex\LOCALS~1\Temp\WERe11e.dir00\sysdata.xml

I cannot open the .dmp but i can the sysdata so i uploaded it too

Sysdata

If someone thinks it is unsafe for me to post that please let me know.... I dont think anything in there is some info i should not want people to have.... but i may be wrong.

Thanks in advance.

 

[RPS]

Well replacing or swapping it would be a process i dont have any experience in. And i dont leave things unsaved persay. For example, when this time it crashed.. i had photoshop open... the main template i was working on was saved before i finished working on it. But all the other files that were open... with clipart, other templates, and other crap that i may have used for the template were not saved. For example i had like 20 dif shopping cart icons open. I wasnt gonna save each one... just keep them all around until i finished the job. Now i gotta find and open them again.

I am convinced that it happen when i did that dust spray thing. I think that i turned it sideways and it started coming out as liquidy and it blew into the processor as it was on. So i dont wanna swap the motherboard and have it be the processor. I need to figure out a way to figure out whats wrong with it before i try to fix it.

 

[Blazer]

guess it would be too much trouble to create a SIG !

 

[Bozo Galora]

are you running PowerDVD?
Nero InCD or some other odd DVD app?
update to SP2 lately?

try running in safe mode for a while
are you overclocking?

Give the ram a little more voltage

reseat all the cards

run memtest 86 from floppy

try dif vidcard

 

[RPS]

not Power DVD
No weird DVD app
Updated to sp2 but this been happening for over a year.
not overclocking

how do i give ram more voltage?

How do i reset all cards?

how do i run memtest 86 from floppy?

I dont have another vid card to try. plus this happens rarely sometimes so i have no time to actually test it.


BTW. i reformated many times since it first started happening

 

[RPS]

SIG?

 

[RPS]

I will pay someone money if they can help me get rid of this problem for good if that gives anyone any incentive to help me....

 

[Steven the Leech]

the sound of like a Hollywood robot shutting down. like "uwwwwnnnn".


Sounds like you may have a fan going bad, possibly a fan on your heatsink/fan for your processor, or possibly your power supply. You can test the fan on the heatsink possibly by leaving the side panel off and see if you can find a source for a "change in pitch noise". I just fixed a pc with the same problem, when the fan slowed down the cpu overheated and the system would reboot. Have you tried re-installing wondows? A fresh install!

My suspicion would be the fan on the heatsink for the cpu.

Darn I guess i didnt read all of your post the first time.

 

[Viper96720]

Get microsoft debugger and you can read the dump file. Look on microsoft for windbg. Translate the dump file mumbo jumbo. Can find out what's causing it to crash.

 

[Viper96720]

http://www.microsoft.com/whdc/ddk/debugging/
link to windbg

 

[Steven the Leech]

I would recomend you backu up all data and re-install windows doing a "fresh install", and see if the problem persists.

And if you cant do that then it may be wise to go to a reputable pc shop and get them to look at it.

 

[RPS]

I did reinstall windows many times since then. The problem is not going away. The heatsink is the think on top of the processor right?

How do i test if the heatsink is busted?

About that debbuger i cant figure out how to use it? I tried to open that file... and it gave me an error saying its not a 32bit application when i am pretty sure that win xp is 32bit... and that my processor which is p4 is 32 bit too

 

[RPS]

ok i figured it out. i opened the debug file... now what should i do. how do i find what may be wrong in the dump?

 

[RPS]

bumppp

 

[Anubis08]

Google the info you get. You might have short circuited something by blowing a conductive piece into it. Try cleaning your ram and reconnecting everything. Other than that it is locked in the debug info.

 

[RPS]

i tried making sure all connectors inside were in place and ram was firmly in place. i tried everything. everything seems ok. But the comp still doin it. How do i read the debug info???

 

[RPS]

bumpizzle

 

[RPS]

help reward for someone who can help me figure out whats wrong.

 

[RPS]

bummmpppp

 

[RPS]

can someone please help me debugg the error code i getting. i'll pay someone if they can figure out what the problem is...

 

[RPS]

Can someone PLEASE help me debug the error code. I reall dont wanna keep having this problem!

 

[RPS]

bumpp help