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My cable internet connection quits after a few minutes

aeroguy

Senior member
I have a cable modem hooked up through my usb jack with a 10/100 usb to ethernet adapter and then a cat 5 cable to my modem (I am using this setup b/c the guy couldn't get the usb drivers installed and it wouldn't work through my network card.)

The damn thing works for a few minutes and then the internet stops working. I get the 'This page cannot be displayed' garbage. I try to 'detect network settings' but that doesn't work either. I've deleted all my cookies and tried the 'release' and 'renew' when running winipcfg.

It worked fine for a week and a half and it is computer specific because it works fine using the same setup on my roommates computer.

What else can I try?
 
No overclocking.

Sorry, I don't know what an SIS chipset is. But the computer is a Dell PIII 700 (model is XPS T700r I think).
 
Call Dell! They have lifetime free tech support don't they?
 
Try going to Speed Guide.net to see that helps. Try reinstalling drivers on the NIC also.

A friend of mine had same problem and I couldn't figure it out with 2 different cable modems, he called TW and they came out and go it to work through USB though, later they gave him a different modem and it's fine now through the NIC.
 
If you installed your own cable modem and not one supplied by your cable provider, this symptom will occur. The database and routing that your ISP uses must confirm that the computer logging on is a valid customer. when you log on, it takes a bit of time for it to authenticate. If the athentication fails, you will be kicked to the curb.

This is how they find people freeloading on thier cable nodes. It is against the law, and my ISP prosecutes. They installed detectors at the node location and they keep records.

If you are legal, call your ISP and report the problem. They will then send out a tech to verify the connection and assign a mac address to your modem and the connection will be recorded in the routing table at the head in.

I had the same problem. That is how I know.😉
 
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