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My brother isn't so happy with his 360

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Originally posted by: dethman
he's lucky MS is doing anything blame your stupidass dog not microsoft.

Well it's not just that - he was willing to pay for the fix - but it's just taking forever. MS offered to fix it free, so he went with that.
 
Originally posted by: Kaido
Originally posted by: Mike
Originally posted by: Kaido
Originally posted by: MisterJackson
Yeah, the warranty doesn't cover crap like that, your bro should consider himself lucky, or accept what he gets for scamming MS for his problem and not theirs.

He didn't scam MS. He told them what happened and they said they would fix it.

What? You're saying he told the MS CSR that his dog jumped off the couch and hit the DVD tray jamming it and they said "no prob"?

Yup.

shens

your brother told them that the door got jammed on it's own for no reason.
 
Originally posted by: Rage187
Originally posted by: Kaido
Originally posted by: Mike
Originally posted by: Kaido
Originally posted by: MisterJackson
Yeah, the warranty doesn't cover crap like that, your bro should consider himself lucky, or accept what he gets for scamming MS for his problem and not theirs.

He didn't scam MS. He told them what happened and they said they would fix it.

What? You're saying he told the MS CSR that his dog jumped off the couch and hit the DVD tray jamming it and they said "no prob"?

Yup.

shens

your brother told them that the door got jammed on it's own for no reason.

I agree, I cannot see the CSR saying "OOh your dog jammed the DVD tray? Well dont worry about it I can still have your 360 replaced"
 
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