My Apt. Managment company SUCKS

[amnesiac]

Been living in the same off-campus housing for 3 years now (student only but not owned/run by the university), and had never had problems until recently when the two best managers left for better positions.

Now the office is run by the most disorganized, feeble minded buffoons known to man.

My story:
I have a leak in my bathroom ceiling. Not big, but enough to make the floor wet every time I come in.
I put a bucket under the leak to catch the water.
I've called the office 6 times in 2 weeks to come look at it. Every time, the same response "Yeah, we'll send a guy out today." Nope, no show.
So finally I give them an ultimatum - to fix it NOW or I get *my* guy to look at it and deduct it from the rent. That got someone out there real quick -- "45 minutes" they said -- that is, if you consider 45 minutes to be 3 hours.

I get a voicemail later on from the management: "Our tech arrived and couldn't find a leak. Could you be more specific as to where it is?"
:|:|:| Ok, my bathroom is like 3'x8'. Not that big. So I call and ask them, "Your tech couldn't find the leak? Do you think the GIANT BUCKET OF WATER IN THE MIDDLE OF THE FLOOR might have given SOME sort of clue to where it was?!"
"Sorry about that sir, we'll send someone out tomorrow."
That was Thursday.
Looks like I'll have to call my efficient yet curiously overpriced plumber to fix it. Less rent for me.



I am going to barge into the management office and dispense furious thrashings with a sack full of doorknobs. Seriously.

 

[white]

is this the roberts comapny? i finished school last spring and this sounds very familiar. i moved out a day before my roommates and when they returned the keys the new manager extorted $300 from them telling them that if they didn't give him the money he'd make sure that the rental company kept our entire deposit. they wouldn't fix anything that wasn't absolutely necessary so the place looked pretty bad the entire time.

as i was moving out, one of the new managers was showing some people the apartments. one of the elevators didn't work (this is normal) so when the new manager pushed the elevator call button i told her it wasn't working. she started telling me (with the prospective renters there and in a mean tone) that i should tell management about it. so i told her (still with the prospective renters present) that i'm used to the management not caring about anything. i was back in town last week and the place still had vacancy signs posted.

 

[BillGates]

You should be able to file some sort of complaint - take lots of pics. There are probably laws against this regarding unsafe/unsanitary living conditions.