Well after input from this board I went with the Visiontek TI200 Video card. The best price I could find was from Newegg.com. Though I hate buying computer parts over the internet I decided to do this for I could not find this card in my area and was in need of it ASAP.
Well it started out good I was keeping track of the progress of my card with the tracking number Newegg.com gave me. It went out the same day I bought it and was much pleased. Well the next day I get up to find that my package was here in my city and was in route to my house. Yea... So a couple of hours go by and I look up the tracking to my dismay I find out that the package had the comments of address does not exsist returned to factory. So I called Fedx and they say that the driver said my address was not on his map so he returned it. They said I could come and pick it up and would refund me for my shipping for it was there error or could wait another day and they would ship it again. I wanted the card now so I went to pick it up. They said they would refund Newegg for the shipping and I would have to get credit from them.
So I call Newegg.com and was told that they could only credit half of the money I spent on overnight shipping. WTF? Well at this point I just said ok for I just wanted to install this new video card and see how it performs compared to my GF2 GTS. Well I procede to open package and find that one of the two heatsinks that go over the memory is just sitting in the static bag loose. :|
At this point I call Newegg.com back and after some discussion they tell me that I must ship the card back paying for shipping which they will then send me a new video card. Well if I choose to do this I would be without my video card for another week. I had called visiontek before this to see if this was a common issue and to find out what they use to keep the heatsink in place on the memory. I was told that this issue is not common but it does happen from time to time. He then told me they use locktight a form of glue that is used on bolts on a engine to hold them in place. So I decide to try this locktite before sending it back for I didn't want to wait another week for I needed the card now.
Well I found this locktite at a local hardware store and gave it a go. The locktight didn't work at all so my only choice now is to return the video card. I have decided to cancel the order and not do business again with newegg.com or buy any visiontek products. The poor design of the video card and the response of the visiontek tech is going to keep me away from visiontek for some time. As for Newegg.com they made me feel like they didn't want my business when dealing with this problem. They made me feel like they just wanted to get me off the phone instead of working with me.
Well it started out good I was keeping track of the progress of my card with the tracking number Newegg.com gave me. It went out the same day I bought it and was much pleased. Well the next day I get up to find that my package was here in my city and was in route to my house. Yea... So a couple of hours go by and I look up the tracking to my dismay I find out that the package had the comments of address does not exsist returned to factory. So I called Fedx and they say that the driver said my address was not on his map so he returned it. They said I could come and pick it up and would refund me for my shipping for it was there error or could wait another day and they would ship it again. I wanted the card now so I went to pick it up. They said they would refund Newegg for the shipping and I would have to get credit from them.
So I call Newegg.com and was told that they could only credit half of the money I spent on overnight shipping. WTF? Well at this point I just said ok for I just wanted to install this new video card and see how it performs compared to my GF2 GTS. Well I procede to open package and find that one of the two heatsinks that go over the memory is just sitting in the static bag loose. :|
At this point I call Newegg.com back and after some discussion they tell me that I must ship the card back paying for shipping which they will then send me a new video card. Well if I choose to do this I would be without my video card for another week. I had called visiontek before this to see if this was a common issue and to find out what they use to keep the heatsink in place on the memory. I was told that this issue is not common but it does happen from time to time. He then told me they use locktight a form of glue that is used on bolts on a engine to hold them in place. So I decide to try this locktite before sending it back for I didn't want to wait another week for I needed the card now.
Well I found this locktite at a local hardware store and gave it a go. The locktight didn't work at all so my only choice now is to return the video card. I have decided to cancel the order and not do business again with newegg.com or buy any visiontek products. The poor design of the video card and the response of the visiontek tech is going to keep me away from visiontek for some time. As for Newegg.com they made me feel like they didn't want my business when dealing with this problem. They made me feel like they just wanted to get me off the phone instead of working with me.
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