Question msi Z490-A pro installing windows gets the driver error on OS install

[nof8]

Good evening,
I have a brand new system I'm trying to build.
msi Z490-A pro
with a m.2 SSD
I'm getting the error "No device drivers were found" when installing windows. It reminds me of the days where I would make a raid in the bios and need to install the raid drivers so the OS could see and be installed on the HD...The Bios does see the m.2 and AHCI is enabled.

tia!

 

[Leeea]

Are you running the latest bios?
https://www.msi.com/Motherboard/support/Z490-A-PRO#down-bios

( I noticed it said something about a boot fix in the notes )

 

[Leeea]

well, did you find a fix?

 

[nof8]

Are you running the latest bios?
https://www.msi.com/Motherboard/support/Z490-A-PRO#down-bios

( I noticed it said something about a boot fix in the notes )

yes, we can update the bios from the bios, and it's been updated...no change

 

[Leeea]

yes, we can update the bios from the bios, and it's been updated...no change

First make sure you have the most current win10 installation media:

Create installation media for Windows - Microsoft Support

Learn how to create installation media for installing or reinstalling Windows.

support.microsoft.com

also make sure your using an UEFI only boot.

double check your m.2 SSD instructions/support page for special install instructions. Rarely they have a built in raid controller, or other oddity.

maybe give this a read:

https://www.intel.com/content/dam/support/us/en/documents/memory-and-storage/enthusiast-ssds/PCIe-NVMe-SSD-Install-Boot-Guide.pdf

...

If it still does not work:
I see your not the only person with issues:
https://forum-en.msi.com/index.php?...tall-from-windows-usb-drive-installer.343265/

The whole bent pin advice from MSI smells of make the customer jump through enough pointless hoops and maybe they will give up.


The way I see it you have a few options:
boot off SATA SSD*
or
this seems low probability it will work out for you:
https://www.google.com/search?q=make+nvme+bootable

or
RMA it. If the user cannot figure it out it is obviously defective. If the hoops are to difficult to jump through, that is a design fail / defective product as much as anything else.

Let us know how it goes!


...
*I hate uefi boot anyway. legacy forever!

 

[nof8]

Ok, I'll try some of that awesome advise. One thing tho, you said to RMA it...RMA what tho? Is it the mobo OR the m.2 acting up?

 

[Leeea]

I do not know. Probably the m.2

NVMe drives are supposed to sit right on the PCI bus, the mainboard does not control them most of the time. But, who knows.

What is the make/model of the m.2?

 

[nof8]

inland premium 1 tb m.2-2280

So I can boot to win10 from my old sata ssd drive since it's got w10 already installed (plugged into this mobo)
also
I get the same error "No device drivers were found" when I try to install the OS off the thumb drive, to the same mentioned old sata ssd...

I'm so confused. I still think this is some sort of AHCI issue...

 

[Leeea]

I get the same error "No device drivers were found" when I try to install the OS off the thumb drive, to the same mentioned old sata ssd...

That would seem to rule out the NVMe drive being the problem.

...

so very odd.

thought: try a different USB thumb drive?

sidestep: maybe diskcopy a working Win10 install from your old SATA drive to your NVMe drive, and sidestep the issue.