Msi z370 a pro black screen until windows desktop

[Bensonsann]

Hi guys I can't get into my bios ever since I installed my rtx card. screen shows black sleep mode and then straight onto windows 10 desktop. when I hit delete screen just stays black a does nothing. Any ideas? Thanks heaps. I've tried connecting monitor to on board gpu and ddu uninstalling drivers but still cant get into bios. at least it boots to windows 10 tho.
cpu i5 8600k
mobo msi z370 a pro
ram 16 gb 2x8 g skill ripjaws v 3200
elgato hd60 pro pcie
msi gaming z rtx 2060
3 x ssd drives
3x37200rxpm.sata.
blue snowball mic.

 

[UsandThem]

You can try doing it this way: https://www.laptopmag.com/articles/access-bios-windows-10

Your BIOS likely has fast boot enabled or similar enabled.

 

[Bensonsann]

Awesome will try that when I get home. Thanks

 

[Bensonsann]

Bummer that didn't work either
when I hit delete tho the screen stays black and won't load windows which makes me believe I'm in the bios but not showing on screen

 

[UsandThem]

You could also try clearing your CMOS (usually via a motherboard jumper), and when you plug the PC back in and power it on, you should be able to enter your BIOS via a key (delete, F2, etc) depending on whatever one MSI uses (off hand I believe it's F2).

 

[Ultimaex]

I had the same issue with a MSI z270 and a gtx 1060. Try using the HDMI port of your RTX.

 

[Bensonsann]

Yea it's strange I'm already using the hdmi...mind you I'm using a elgato hd60 60pro pcie card as the final pass through maybe it's the culprit!! Thanks mate also everyone I appreciate your help I'm damn tech savvy but just built this new system and it's got me stumped...I'm now thinking it's the rtx or elgato card.

 

[RLGL]

Asrock has a utility to allow bypassing fast boot and going to the bios settings.It should work on your board.

 

[Bensonsann]

I'm using hdmi even used msi fast boot with go to bios a still won't bloody work

 

[Bensonsann]

I will try the Asrock one

 

[Ultimaex]

Can you try to pull the rtx and check if it works from the intel GPU?

 

[Bensonsann]

Can you try to pull the rtx and check if it works from the intel GPU?[/Q

 

[Bensonsann]

yep I will try that

 

[VirtualLarry]

I hate to say this, but it could be the elgato capture unit, with the HDMI pass-through. You've tried plugged the monitor DIRECTLY into your GPU HDMI output, and by-passing the elgato?

Here's what I'm thinking, maybe the elgato, as a USB device, doesn't get initialized (powered-on), until the OS loads, and it enumerates the USB devices, like mouse, keyboard, and others. Therefore, the pass-through won't work, and you won't get a display, until Windows loads to the desktop, and initializes USB devices.

 

[Bensonsann]

thanks will try that when I get home. it's a pcie internal elgato but I reckon your rite

 

[Bensonsann]

Thank you it was the elgato. I will be sure to unplug the hdmi cable when I need to enter the bios

 

[Bensonsann]

to be honest I googled a googled and didn't find anyone else with the same problem.....bizzare hey cause I'm one to research before just posting. Guess that's computers for u hehe I do enjoy fixing pc problems tho

 

[VirtualLarry]

Thank you it was the elgato.

Glad that you figured it out. Although, honestly, I'm a little surprised that an internal PCI-E capture card with pass-through would have the same limitation, but I guess it does.

 

[Bensonsann]

yep was the elgato thanks