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MSI RMA Experiences

T

txxxx

Golden Member
Hey,

Ive done lots of searches across the net already but im yet to find anyone who's had to RMA a dead MSI mainboard.

Has anyone around here had to send anything back to MSI ? How long did it take them to respond?
Did they send you a new replacement or a refurb?

Thanks txxxx
 
I had to a couple years ago. Took about six weeks and I had to go through the shop where I bought the board. I sent a K7T Turbo Raid in and they sent me back a K7T Turbo LE refurb that had an unflashable bios. Used it for about a year then replaced it. gave it to a buddy a few months ago but it either died on him or he killed it doing something the first couple days he had it. I am betting he tried flashing the bios and screwed the pooch.
 
I RMA'd a K7T Turbo to newegg, got a replacement (same board) 2 weeks later maybe (was a long time ago), worked fine.
 
Originally posted by: Ichinisan
They sent me an "S-Bracket" (for digital audio and such) when the OEM didn't include one...
Click to expand...

What board did you have before, and after?

I Just found out my new Gigabyte 7N400-L has trouble booting CD's (especially linux ISOs) and buzzes on full CPU load ... may have to keep the MSI after all 🙁
 
Originally posted by: Budman
The best policy is not to buy a msi board to begin with. 😉
Click to expand...

A little bitter with MSI are we? I have had excellent luck with MSI boards for a while now. Maybe just luck of the draw huh?
 
I had to RMA a GeForce FX5900XT. I sent it off March 9th, 2004. It was processed on the 18th but it is still in testing / repair.

I sent the card directly to MSI since the the shop I ordered it from ( ZipZoomFly ) was out-of-stock.

I was getting pixelation / artifacts ( no overclocking ). Physically boving the card would make them go away for a few days but they would return.

I think it was a cold solder in the molex connector or something since it did the same in four machines. Tapping just the molex caused pixelation.
 
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