MSI laptop sudden shutdown

[mxnerd]

I have a Windows 7 MSI laptop (Turion 64 X2 TL-66 ) starts to act oddly for the past few weeks.

It will shutdown suddenly for no reason even it's plugged in. No warning, no event view error log, no nothing. Not even a blue screen. And no memory dump.

I use the vacuum to clean up the fan and dust and it's not overheating.

I really wonder what went wrong or how I can find out what the culprit is.

Thanks.

 

[corkyg]

What's the warranty situation? SOunds like a defective unit.

 

[mxnerd]

What's the warranty situation? SOunds like a defective unit.

Purchased in Feb 09

 

[mxnerd]

OK, found CoreTemp32 utility. Captured the CPU temperature.

How come CPU0 & CPU1 has such big difference? Core 0 is 58C and Core 1 is 19C.

Is the voltage regulator malfunctioned?

 

[heymrdj]

OK, found CoreTemp32 utility. Captured the CPU temperature.

How come CPU0 & CPU1 has such big difference? Core 0 is 58C and Core 1 is 19C.

Is the voltage regulator malfunctioned?

No something's just up with the sensors being used. It would be impossible to have such a disparity. While on side of the die is smoking hot, the other side only 2cm away is only 66.2 F. Not exactly possible there

 

[mxnerd]

No something's just up with the sensors being used. It would be impossible to have such a disparity. While on side of the die is smoking hot, the other side only 2cm away is only 66.2 F. Not exactly possible there

But how come Core 0 is 9% load / 58C, yet Core 1 is 12% load / 19C?

I looked at the task manager and did not find big difference between Core 0 and Core 1, and I did not run anything in the background.

The crash has become more and more often.

 

[corkyg]

Exercise the warranty. Should be good for 1 year, or until Feb 2010.

 

[mxnerd]

Exercise the warranty.

Yes, I think I'll call MSI. The laptop still shutdown randomly, and the DVD drive also stop recognizing CD/DVD disc, or buring them.