MSI K8N Neo2 Platinum and Venice

[imported_mueng]

I got the MSI K8N Neo2 Platinum with BIOS 1.5 (latest on MSI website) and Venice 3800+. It posts and everything and I installed windows.

However, I can not get it to run dual channel with this memory. Corsair XMS 2x512 mb.
http://www2.newegg.com/product/product.asp?item=N82E16820145450

I can get it to run single channel in slots 1 and 3. If I put it in 1 and 2, the computer does not boot up. I tried a couple other combinations and it didn't boot up either (dont' remember what they were). I'm not try to overclock or anything, just run my memory in dual channel.

Any feedback is appreciated, maybe when MSI officially releases a BIOS fix it will fix this problem? Anyone else with this issue?

Thanks

 

[imported_Kensai]

Are they matched sticks?

 

[christopherzombie]

I have the same MOBO with Cosair TwinX-1024XL Pro RAM. Put your RAM in the bottom two slots, the two closest to the CPU socket. I'm using the BIOS from NOV, I forget the ver. #(1.4?), without any troubles. I have you tried this RAM in another set-up? Do you have RAM to swap-out to check to see if the BIOS corrupt? Try and re-flash, and see what happens. Good luck.

 

[keeleysam]

Try BIOS 1.8

 

[imported_mueng]

Thanks for the replies. I'll try some more stuff and look at flashing to 1.8 later. I'm taking the audit portion of the CPA exam tomorrow, so I've needed my computer for practice problems and didn't want to risk not having my computer available if I messed something up.

 

[imported_mueng]

I updated my BIOS to 1.8 from MSI's website. So here's the thing. I've swapped out the ram and put in a stick of Crucial 512 mb DDR333. It boots up fine in slot one, but if I put it in slot 2, the computer does not boot up.

I took the RAM I just got (See link in earlier posts) and tested each slot. The computer does not boot up if the memory is in slots 2 and 4, which makes me believe that those slots/memory channel are defective. The memory will only work in slots 1 and 3, which is the same channel. I guess my board is defective and I guess I"ll be calling MSI and getting a RMA. ANy other suggestions?

Thanks

 

[yhelothar]

Try slots 3and4..
I just got my MSI Neo Platinum2 setup last night.
The memory settings was definitely confusing.
But slots 3 and 4 worked for DDR400 dual channel.
My ram is double sided ram though, it might be a bit different for you.

 

[Jakebrake]

I'm about to buy a Neo 2 and I was reading its manual online. There is a chart that shows slot combinations for different types of ram.

 

[TheMessiah]

Originally posted by: virtualgames0
Try slots 3and4..
I just got my MSI Neo Platinum2 setup last night.
The memory settings was definitely confusing.
But slots 3 and 4 worked for DDR400 dual channel.
My ram is double sided ram though, it might be a bit different for you.

What does double sided ram mean? Does it mean that it has chips on both sides of the stick?

Thanks,

Gerry-

 

[biigkev]

click me

the first little chart shows where each ram type should be placed

 

[slick230]

Originally posted by: mueng
The computer does not boot up if the memory is in slots 2 and 4, which makes me believe that those slots/memory channel are defective. The memory will only work in slots 1 and 3, which is the same channel. I guess my board is defective and I guess I"ll be calling MSI and getting a RMA. ANy other suggestions?

Thanks

Slots 1 & 3 are green, and 2 & 4 are purple. RTFM and it says "? Always insert the memory modules into the GREEN slots first, and it is strongly recommended not to insert the memory modules into the PURPLE slots while the GREEN slots are left empty." Perhaps this is why it's not booting when you only put RAM into slots 2 & 4, you think?

 

[11427]

Yes, using only 2 or 4 is likely why it won't post, but he was also having problems posting with dimm 1 & 2 which should work fine. I doubt it's a BIOS issue, I've been using dimm 1 & 2 with 5 or 6 different BIOS's.
Slots 1, or 1 & 3 for single channel, slots 1 & 2, or 3 & 4, or 1,2,3,4 for dual channel
Seeing as how the Corsair does not seem to work in dual channel, have you tried two sticks of the Crucial in 1&2, or 3&4?

 

[danstar25]

Mueng
Did you ever solve your problem. I am having the same issue myself.

 

[RampantAndroid]

If I knew how to do a chart in HTML properly, I'd do it. However, I shouldn't need to. Your mobo comes with a manual. Use it. Section 2, subsection 8 (2-8) there is a chart of where you can put ram.

Find the manual here: http://www.msi.com.tw/program/support/m.../mnu/spt_mnu_detail.php?UID=607&kind=1

 

[danstar25]

RampantAndroid
I am not sure if your reply is directed to myself or the original starter of this thread. If it is an answer to mine, I do not mean this in a negative way toward you but, did you read all this post? My question was to Mueng and from the start he had no questions as to what slots were for dual channel. So why assume so and pop off about reading the maunual. IF YOU DID NOT INTEND THAT FOR ME, I WILL OFFER MY PROFOUND APOLOGIES.

 

[RampantAndroid]

danstar, yeah, I skimmed the thread. I saw the issue about memory sockets brought up. No, it was not directed at you. My apologies if I missed something.

Either way, it could easily be the mobo going dead....it happens (the board is taiwanese made, and all personal opionions aside here, thats crap....all oriental made stuff anymore is worth less than what I could sell my own crap for)

And my floppy disc controller just crapped out. Dunno why, but it did. Which means I get to go without my primary comp for a few weeks as I RMA it....I hate it when this happens.

Either way, lemme know what you've tried, maybe I can see something you missed?

 

[sangyup81]

Originally posted by: RampantAndroid
danstar, yeah, I skimmed the thread. I saw the issue about memory sockets brought up. No, it was not directed at you. My apologies if I missed something.

Either way, it could easily be the mobo going dead....it happens (the board is taiwanese made, and all personal opionions aside here, thats crap....all oriental made stuff anymore is worth less than what I could sell my own crap for)

And my floppy disc controller just crapped out. Dunno why, but it did. Which means I get to go without my primary comp for a few weeks as I RMA it....I hate it when this happens.

Either way, lemme know what you've tried, maybe I can see something you missed?

Find me anything that isn't made in China or Taiwan? Looking at your sig, you have a majority of your stuff made in Asia. Even the chips in your RAM are made in Korea (TCCD's are Samsung, Corsair only puts them together). And a Sony LCD? And ummmm you use the same exact board.

 

[RampantAndroid]

Well, my FX-53 was german made (what seems one of the select few) aren't nVidia vid cards made in europe? And aren't chaintech's things made in us? Not sure there...

Problem is: the labor here is too high....you have all the labor workers demanding so much, I have to agree with them to a certain degree when manufactuers move out of the US...not the the pt where they just export lots of sh*t to the US though.

You're right, its VERY hard to find something made somewhere other than the orient. But even if it is made in US/Europe, sadly that does not gauruntee quality.

 

[danstar25]

RampantAndroid
Here is a copy of the post I sent out over numerous forums at the first of june:
need any help that can be offered, please. I have read the posts, the guides, articles on troubleshooting, endless google searches. My problems are as follow:
I got this board about 2 weeks ago, everything you see in my sig is as it was before installing this new mobo with the exception (of course), I had an Abit AV8. I have not got this thing stable since. First problem, cant use sata ports 3 & 4. I have had all settings in bios on raid setup correct. I triple checked at the time. So, I ended up seeing somewhere that you could install os on 1 & 2 and then after I could move to 3& 4. No joy on that theory, I triple checked Bios. So, then I cant run in dual channel. I had already done research around board and I do know I need to use dimm'd 1 & 2. WONT WORK HERE! Sometimes I can run it in single channel, sometimes NO BOOT! I have tried running Vid card with straight power from psu, I have tried loosening mobo screws as i read in articles. I have ran memtest on each stick of ram for 5 passes each with noe errors. I have tried twinx2048 3200c2 ram in dual mode with NO JOY! I have run memtest on them 1 at a time for 5 passes each, no errors. I have run some old kingston pc3200 2 X 512 in dual channel with NO JOY! ran memtest on them one at a time 5 passes each with NO JOY! Let me make one thing clear when i say NO BOOT, Vapo starts, fans come on but no monitor. Sometimes the CC does not work right or I cant get into it from windows. I have tried 166 instead of 200, I have moved agp freq. to 67 instead of 66, I have tried upping CPU voltage and AGP voltage but nothing seems to work. Help me out here please, I have come to the conclusion that either A) I have a bad mobo and need to RMA or B) Powersupply and that is way out there, maybe I am way off but I dont know what else to think. PLEASE HELP!!!!
Since then, and many replies from those forums I know it is not my psu. I have read in many forums about this board possibly flexing and touching the case or the grounding straps or mobo mounting screws touching the mobo and causing this problem. There are WAY too many people having same problem for me to believe that it is a bad mobo. (I could just be naive) I have already got RMA number, but am presently tearing this thing back apart and checking for any possible grounding issues. If that doesnt work, I will pack it up and send it in. Also, I have already solved my sataport prob with modded bios 1.37

 

[RampantAndroid]

Well, now I know that the SATA problem can be fixed. I don't OC, but figured that since SATA 3&4 were locked it'd be better.....but I couldn't install my OS there, so I am on 1&2.

My first board came DOA from Mwave. It was already opened and it had something sticky on it. It always would give some funky error coded on the LED Bracket.


With that in mind, do you get any error codes on the back bracket?

Ground does sound unlikely. For me, my floppy controller just failed, and since both you and I have dual raptors in RAID 0, we both know we need the FDD to install windows...I think that while I was pulling my 20 pin ATX connector out, the traces/solder connections may have broken (cheapy manufacturing if thats it....it isnt electro static issues, I wore a grounding strap.)

I never had a problem with RAM however, it accepted my corsair stuff with no hitch (lately I've been getting some memory read erros where it gives the hex address....dunno what thats about, ran memtest86 without a problem.....mobo issue there??) I trust you've used the jumper to clear the bios and such, so I won't even bother going over that one.

I'd say do a little more to it, then give up. I was about to throw my comp out the window after 2 hrs of resetting and redoing bios, then trying the FDD....it isnt worth it. Sometimes i wonder why I am getting a degree to be a comp engineer....haha.


If this is a mobo problem, I'd say it just goes to show there is NO quality control on the products anymore. And of course, what will happen is MSI will test your mobo for 3 seconds, they'll see it boots "fine" and then ship it out as a refurbished unit to some other unsuspecting fellow.

 

[danstar25]

The only error I have gotten on the D-bracket is the "Memory Detection Test-Testing onboard memory size. The D-LED will hang if the memory module is damaged or not installed properly". Of course, I tried all troubleshooting to fix this, as you have already read in my previous post. I probably tried every combo of all 3 sets of ram I own with no luck and same dbracket error, which is why I feel I have a ground issue. On the same hand of course could mean bad mobo. I have been building and working on these things for about 5 years now without having to rma a product yet, but it looks like my luck has probably run out.

 

[RampantAndroid]

Try running the mobo outside the case and see if it works like that. If so, just play around with standoffs....if not, join the croud....I've had at least 4-5 mobos die on me. Just luck of the draw I suppose. (I'll never buy asus again, I now question MSI, and that leaves my trusty gigabyte K8NXP, the only mobo that hasnt failed me yet.)

 

[danstar25]

I do not have a test station so i am assuming it will be ok to lay the mobo on a anti static bag it came in correct? My second computer has a Asus A7n8xe deluxe and it has been great. I also have an ABIT AV8 and other than its ocing abilities, it has been a good mobo as well. Have you seen this thing of beauty due out by sapphire?
http://www.xtremesystems.org/forums/sho....php?t=55734&highlight=ati+motherboard

I hope that doesnt get me in trouble....

 

[sangyup81]

Originally posted by: RampantAndroid
Well, my FX-53 was german made (what seems one of the select few) aren't nVidia vid cards made in europe? And aren't chaintech's things made in us? Not sure there...

Problem is: the labor here is too high....you have all the labor workers demanding so much, I have to agree with them to a certain degree when manufactuers move out of the US...not the the pt where they just export lots of sh*t to the US though.

You're right, its VERY hard to find something made somewhere other than the orient. But even if it is made in US/Europe, sadly that does not gauruntee quality.

Well I think your statement was a litle too blanket. Yes, made in China and even Taiwan products can be questionable. It comes from Chinese business culture. However, you will experience much higher quality from Korean products like Samsungs, Hyundais (same as Hynix), and Zalmans and Japanese products like NEC, Mitsubishi, Sony, ect.

Wouldn't you agree putting a whole continent under one catagory is a bit harsh? If you look at that region a little more carefully, you'll see that everyone hates each other there and thinks they're better than the other. For example, one of the reasons for Korean product quality is their desire to be better than Japan. And for DRAM chips, they are.

 

[RampantAndroid]

OK, yeah, you're right. Japanese stuff is much better (sony ES units....) korean is better than average (though I don't like hyundias that much...prefer toyota)

danstar A static bag will be fine to test it on.



On the ATI board....they may say the CPU and memory can be given 150 amps, but there is no powersupply which can give that (my PSU is rated 40A on the 12V rail, and the rest are in the 20A range)

Either way, I'm gonna stick with nVidia, both in viceocards and mobos for now...haha.