Not sure if this belongs in OT, but I thought somebody here would have better input...
I bought an MSI 6600GT AGP here on AT from another trader (a good trader who I've traded with before). Card arrived fine but had definite "issues".
So I sent it in for RMA. MSI sent me a refurb 6600GT (different serial). This card looked to be working OK for a couple hours and then gave me that nVidia power warning (weird cuz I have a good 500W PSU). It then corrupted text in Oblivion and textures in CSS. Seemed to be heat related since it would happen after 10-15 minutes.
I RMAed the card. MSI sent it back doing nothing. I sent the card again in for a 3rd RMA after giving a detailed complaint over the phone. They checked it again and sent it back w/o doing anything.
What are my rights now as a consumer? I'm not the original purchaser, but they had no problem doing 3 RMAs (with me paying for shipping first 2 times). I asked to get the next higher AGP card and the guy at MSI said it's not likely (prior to 3rd RMA) since it would be a 7300GS.
Should I file a complaint with BBB?
It's like pulling teeth with this company. EVGA - just sent them a bare dead card and then sent a NIB card.
I bought an MSI 6600GT AGP here on AT from another trader (a good trader who I've traded with before). Card arrived fine but had definite "issues".
So I sent it in for RMA. MSI sent me a refurb 6600GT (different serial). This card looked to be working OK for a couple hours and then gave me that nVidia power warning (weird cuz I have a good 500W PSU). It then corrupted text in Oblivion and textures in CSS. Seemed to be heat related since it would happen after 10-15 minutes.
I RMAed the card. MSI sent it back doing nothing. I sent the card again in for a 3rd RMA after giving a detailed complaint over the phone. They checked it again and sent it back w/o doing anything.
What are my rights now as a consumer? I'm not the original purchaser, but they had no problem doing 3 RMAs (with me paying for shipping first 2 times). I asked to get the next higher AGP card and the guy at MSI said it's not likely (prior to 3rd RMA) since it would be a 7300GS.
Should I file a complaint with BBB?
It's like pulling teeth with this company. EVGA - just sent them a bare dead card and then sent a NIB card.