ms intellimouse explorer problems

abracadabra1

Diamond Member
Nov 18, 1999
3,879
1
0
my mouse seems to be turning 'on' and 'off' frequently. it works and then for a second or two the cursor won't move, then it will work again, and then the cycle repeats.

has anyone had problems like this as well? my intellimouse is about a year and a half old.

thx
 

Slikkster

Diamond Member
Apr 29, 2000
3,141
0
0
There's been quite a few problems with Microsoft Optical mice...it's due to small wires breaking in the cable after usage. The intermittent conditions you're reporting are right in line with many of the problems.

Go to the MS website and write tech support an email. Give them your name and address/phone plus the make/model and serial number of your mouse (as they're going to ask for it anyway in a subsequent message).

Tell them you've tried different drivers and hooked it up to the ps/2 port as well as the usb and no difference (assuming you've done so, anyway). They will definitely send you a replacement mouse.