MS Intellimouse Explorer DEAD!!! Need help... please read

[her209]

After 4 months of use, my Intellimouse Explorer (the grey one) is dead. The light turns on and off but there is no cursor in Win2K. Does anyone have a fix for this? ... I know Microsoft has a 1 yeat warranty but I cant find their number to call for a replacement. Can some post it if they have it? Thanks!
her209

 

[Seeko]

Here's the info I got before.


Here's the first number to call where you explain your problem and they give you a case #

1-425-454-2030

Then they have you call this # to get a RMA

1-800-370-9255

 

[her209]

dang Microsoft. I dont have long distance on my phone.

Does anyone remember what number (10-10-220) where you get your calls for under 1$ for first 20 minutes. Or some service like that doesnt charge you a huge monthly fee for using their service.

I dont want to spend another dollar on the mouse.

PS> Do I have to send in that registration card (I think there was one)?

 

[AnimeKnight]

hey
you don't need to send in the registration card and things like that
I just recently called them.. you need the part number and the fcc number on the back of your mouse there is a 800 number that you can call..
try this number
1-800-360-7561

 

[her209]

Thanks AnimeKnight.

 

[AnimeKnight]

no sweat