MS cordless mouse problem

Muse

Lifer
Jul 11, 2001
40,589
10,032
136
MS Intellimouse Explorer 2.0 cordless Model 1007, bought on sale at Office Depot maybe 3 years ago. I got it because I use my main PC as an HTPC sometimes and want mouse support from an easy chair. I barely used it at all, and didn't use it at the computer because with 2 AA batteries installed it felt heavy to me (5.2 ounces).

Two days ago I decided I'd donate it to a nonprofit I volunteer for. It's the damndest thing. A bit of the left and right buttons were sticky (and shiny) and I figured I'd gotten something on it, likely sticky food although I'm usually pretty careful with such things. First I tried water on a sponge and a cloth and that didn't help. Then I tried 70% rubbing alcohol and it didn't clean off the sticky stuff. So, I went to lighter fluid and a tissue. Lighter fluid is naptha and usually just the thing to remove sticky stuff, such as residue from tape. It only made matters worse. Now the entire key surface of both buttons is very sticky and it peels off with my fingernail. :frown: It's as though the plastic itself of the L/R buttons of this entirely black 5 button mouse is decomposing! The whole mouse is plastic. It's only the left and right key surfaces that are doing this, and it's all over the exterior surface of those keys. This mouse got next to no use and has been kept clean and in a fairly cool controlled environment. Any take on this? Is there any chance MS would replace it? I had good luck once before with MS with a mouse that had a problem. They sent me a replacement, and I think it was purchased over a year before I contacted them (they seemed to be willing to stand behind their mice indefinitely at that time, but it was like the mid 1990's). Absent that, I think the only chance it will be useful is if I apply plastic tape to the key surfaces. They are far from flat, however, so that won't be simply done.
 

akshatp

Diamond Member
Oct 15, 1999
8,349
0
76
"hell of" sticky? hmmmm

why the hell are you putting lighter fluid on plastic?? And why the F would MS replace it? I dont beleive their warranty covers stupidity
 

Muse

Lifer
Jul 11, 2001
40,589
10,032
136
Originally posted by: akshatp
"hell of" sticky? hmmmm

why the hell are you putting lighter fluid on plastic?? And why the F would MS replace it? I dont believe their warranty covers stupidity
I don't imagine their warranty would cover your brand of stupidity.

After water and rubbing alcohol failed to dissolve and remove what I assumed was a sticky substance on the keys I tried naptha. I figured it was the next thing to try. Evidently the plastic was already decomposing.
 

rh71

No Lifer
Aug 28, 2001
52,844
1,049
126
I had a similar situation with a wireless MS mouse optical ($12 awesome deal @ staples)... the black sides which are somewhat rubbery are perma-sticky probably from the warm hand throughout the years of use... no matter what cleaner I use it feels nasty. A step away from chucking an otherwise great product.
 

ruu

Senior member
Oct 24, 2008
464
1
0
Sounds like you're inadvertently sloughing off the extremely, extremely thin protective plastic film on the mouse. I wouldn't even know that mine had the film expect that it's peeling and worn from where my fingers rest the most often (like the back button and a small spot where my ring finger rests).

Wouldn't be a stretch to assume that the film just breaks down on its own after a couple of years, use or no.

Edit: more detail
 

Muse

Lifer
Jul 11, 2001
40,589
10,032
136
Originally posted by: ruu
Sounds like you're inadvertently sloughing off the extremely, extremely thin protective plastic film on the mouse. I wouldn't even know that mine had the film expect that it's peeling and worn from where my fingers rest the most often (like the back button and a small spot where my ring finger rests).

Wouldn't be a stretch to assume that the film just breaks down on its own after a couple of years, use or no.

Edit: more detail

I think you may be right. Underneath the sticky stuff that's simply turned to goo there seems to be solid black plastic. I was thinking of applying some kind of tape but maybe I can get the goo off somehow. Recommendations appreciated and if you could save the sarcasm and snide remarks, that would be nice.
 

Muse

Lifer
Jul 11, 2001
40,589
10,032
136
Underneath the goo on the buttons is solid smooth black plastic, revealed by scraping the goo with my fingernails. I'm having decent luck removing the gooey residue with a combination of naptha, cloth and elbow grease. It's a slow process, but 90+% of the goo is off now and I can and will remove the remainder using the same methods.
 

0roo0roo

No Lifer
Sep 21, 2002
64,795
84
91
sandpaper
or a file
or a dremel sanding bit
it depends how brutal you want to go at it.
the rubbery grippy bits on mice tend to wear off. i've seen some flake off rather badly on logitechs as well, sseems to depend on use...maybe some people grip harder..or they sweat more or whatever, cuz its not consistent:p
 

ruu

Senior member
Oct 24, 2008
464
1
0
Yeah, for what it's worth, my mouse is a Microsoft mouse, too.

Touching sticky things is a particularly pet peeve of mine, so if I were in your situation, I would've just binned the mouse without cleaning it up or anything. But it sounds like what you're doing is working.
 

Muse

Lifer
Jul 11, 2001
40,589
10,032
136
Originally posted by: ruu
Yeah, for what it's worth, my mouse is a Microsoft mouse, too.

Touching sticky things is a particularly pet peeve of mine, so if I were in your situation, I would've just binned the mouse without cleaning it up or anything. But it sounds like what you're doing is working.

Yeah, things have to be pretty far gone for me to can them. If I can fix it, I do. Of course there is the law of diminishing returns, but that's relative, naturally. However, it applies to everyone.

I told the engineer where I volunteer I'd bring the mouse in next week and donate it, and that's what I intend to do.
 

0roo0roo

No Lifer
Sep 21, 2002
64,795
84
91
sand paper it now...just to see if you can salvage it. its not like u want to donate a sticky mouse anyways.
 

Muse

Lifer
Jul 11, 2001
40,589
10,032
136
Originally posted by: 0roo0roo
sand paper it now...just to see if you can salvage it. its not like u want to donate a sticky mouse anyways.

Oh, I'm certain that when I'm done doing the cleaning with rag and naphtha it will be completely clean and unsticky. It's largely that now, I just haven't gotten to the edges in some places. It will be like new, virtually, a pleasure to use. It's slow going, but I'm very persistent with something like this. 15-20 more minutes of rubadubdub and it will be great. I'm assuming that this will work on a Mac using OS X, however, but that's probable.